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Post in Customer Support
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Anonymous Insider
‎03-27-2017 02:51 AM
‎03-27-2017 02:51 AM

ORDER STATUS: Unsuccessful Authorization

Hi there! I placed an order yesterday (paid via paypal), and checked today - order status is changed to unsuccessful authorization. However, my paypal account was charged anyway. Can you please help with this issue.

Thanks!

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MariekeBT
ALUM II Insider
‎03-27-2017 09:01 AM
‎03-27-2017 09:01 AM

Re: ORDER STATUS: Unsuccessful Authorization

Hi @Anonymous,

 

I'm sorry to hear this! I'll look into this and send you a PM soon.

XOXO,
Marieke
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1 Reply
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  • ‎03-27-2017 02:51 AM
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