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Anonymous Insider

ORDER STATUS%3A UNSUCCESSFUL AUTHORIZATION REASON?

I made an order last April 23, 2017 and I just found out through check the order status here on the website that it's "Unsuccessful Authorization". Now, I wasn't sent an e-mail for this so I don't know what the problem could be. I am not able to check my account if it was charged or not until a few more days when the card bill arrives but I have to place to order before then. How can I possibly know the cause of my transaction being unsuccessful? A fast reply would also be greatly appreciated. Thanks

Re: ORDER STATUS%3A UNSUCCESSFUL AUTHORIZATION REASON?

Hi JamesDelfy,

 

I'm sorry your order has been cancelled and that you didn't receive a cancellation email! I'll look into this for you then send you a PM with more information.

 

Always,

Danee

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