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Post in Customer Support
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ORDER ISSUE

My second last order I ordered the becca pearl highlighter however it arrived smashed,l I figured it was just it being pressed and fragile or a rough mailman lol, I still use it anyways but then my last order I placed was during the VIB spring sale I ordered sunset cove and sea siren in the new stila eye shadows however when I got them yesterday i noticed the difference right away only because sunset cove has air bubbles in it and at first I thought maybe I didn't shake it good enough but it still happened it's only little over half filled compared to sea seen which is completely filled.

Re: ORDER ISSUE

Hi SephoraAustin, I'm sorry to hear that! I will send you a message to help.

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