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Post in Customer Support
luckii3
WINDOW SHOPPER I Insider
‎03-16-2017 06:02 PM
‎03-16-2017 06:02 PM

No Free Sample?

I was very excited to order online from Sephora thinking I would be able to try the new products. To my disappointment, I did not receive the samples I picked or any substitutions. 

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1 Reply
ZannaBT
ALUM II Insider
‎03-17-2017 08:39 AM
‎03-17-2017 08:39 AM

Re: No Free Sample?

Hi luckii3,

 

I'm so sorry to hear you did not receive any samples in your order! I'm going to send you a PM now so I can assist you with this. Thanks!

Stay Fabulous,
Zanna
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  • 1 reply
  • ‎03-16-2017 06:02 PM
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