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Post in Customer Support
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NO SAMPLES

I just received my package thinking, "Oh! There's a product that I received a sample for that I'm dying to try but haven't decided if its worth the money. I can finally try it!"

 

Wrong! I opened the box and did no find any samples that I picked out at all. This isn't even the first time, but this time I'm really upset about it.

Re: NO SAMPLES

this is a constant problem with Sephora they should not have pick your samples you NEVER get what you pick and they say we ran out no they didn't you order something 2 days later same samples. No advantage to being a VIB ROUGE member except free shipping

Re: NO SAMPLES

The same thing happened to me too! I was looking forward to it and it was the main reason why I chose to order from Sephora... like the reason I chose to take part in the 10$ a year thing was because of the samples

Re: NO SAMPLES

its the Utah warehouse if it comes from them you never get your samples

Re: NO SAMPLES

HI @Mishenim

 

I'm going to send you a private message! Please check your inbox when you can. Thanks!

 

Best,

Mali

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