My Order Was Charged Twice

(0) Hearts

Okay, so I just placed an order for some stuff and when I checked my bank account online, I saw that Sephora charged me twice! Is there a way to fix this or get a refund back for the second charge or something?

Re: My Order Was Charged Twice

(0) Hearts

how long does it take Sephora to clear so you can get your money back from the double charge

 

Re: My Order Was Charged Twice

(0) Hearts

Hi Chellyp91,

 

It can take up to 5-10 business days to see a pending authorization fall off your account and it will depend on your financial institution! 

<3 Melissa

Re: My Order Was Charged Twice

(0) Hearts

This just happened to me for the second time. I have 2 pending charges for the order I just placed. I know in the end only 1 is going to clear, but last order that took almost a week! WHY IS THIS HAPPENING?? That's almost $60 of my own money I can not touch until everything clears up.

Re: My Order Was Charged Twice

(0) Hearts

Same thing just happened to me. HOW ******* LOVELY. I can't wait for 6am PST. 

Re: My Order Was Charged Twice

(0) Hearts

@sizzlecat I sent you a message to help.

Re: My Order Was Charged Twice

(0) Hearts

Hi Aznlubsyew-

 

I'll send you a message right now to help out!

<3 Melissa
Advanced
You must be signed in to add attachments
Conversation Stats
  • 6 replies
  • 569 views
  • 0 hearts
  • 6 in conversation