Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

Missing samples

 

 

Order received today. Missing all three samples.

I totally understand when one or two samples were replaced with others when they were out of stock, but getting no sample at all is just unacceptable.

I had been looking forward to try those samples since the purchase was made.

Very disappointed.

Re: Missing samples

Hi Livia1020, I'm sorry to hear that your samples were missing from your order. I will send you a message to help.

Conversation Stats
  • 1 reply
  • 73 views
  • 0 Hearts Given
  • 2 Contributors
testing