Sephora Credit Card
I am trying to make a purchase with my Sephora card, but keep getting an
error message stating the information is incorrect and to please make
sure everything matches. Unable to place your order. Plea...
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10% text promo code NOT working
I signed up for text messages yesterday and the promo code does NOT work
- it reads that it’s for ‘select’ BI members. Such a let down and
untruthful advertising!
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Re: 10% text promo code NOT working
Hello, I am having the same issue. I subscribed to the text
notifications and received my code but it is not working. Claiming it’s
for select BI members.
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Order canceled?
I placed an order last night before the sale ended. I got a verification
email and this morning on the app I see my order was canceled. There was
nothing in my email indicating why. Now the sale is ov...
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Re: Order canceled?
THE SAME THING HAPPENED TO ME!! I am looking for their Rouge hotline
number to call in right now... I am not pleased, but glad I am not
alone.
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Re: Order canceled?
@baaducky I'm sorry to hear that! I see you are being assisted with this
by phone.
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Re: Order canceled?
The same thing happened to me. My order was canceled but I only found
out when I went on my account to find out why the shipping was taking so
long. I called customer service and they said they needed...
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Unused gift card says 0 balance
Hello, my friend got me a $50 gift card for my birthday and I went ahead
to apply it in the checkout and it says the gift card value is $0.00. I
have never used this gift card before. Can someone help?
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Re: Unused gift card says 0 balance
This exact same thing is happening to me and I'm so frustrated!! I was
given two $25 gift cards, which I tried to use this weekend at a store
and was told they have $0 balance, which is not possible b...
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Re: Unused gift card says 0 balance
Same thing happened to me! So upsetting 😞 I just received a $50 gift
card for Easter and saved it to use at the Sephora sale. I go to check
out at the store and they tell me my card has $0 and to cal...
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Re: Unused gift card says 0 balance
I got a gift card $100 from work. I went into Sephora and they scratched
off the back in store and told me my balance was zero. This seems to be
a thing after reading all of the comments on here. I’m super sad about
this.
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Re: Unused gift card says 0 balance
same thing happened to me. just got a gift card last week for my
birthday and i was waiting to use it for the sephora sale. 125 dollars
gone. this is absurd!!!!
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Re: Unused gift card says 0 balance
I had the same thing happen to me. I received two giftcards from
birthday, one for $100 and one for $50. Both were purchased from the
same store and the balance says zero for both when I try to apply ...
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Re: Unused gift card says 0 balance
This just happened to my daughter. We got her a $25 GC at Albertsons for
Easter and just tried to use it. Says $0. How do we get our money
back?!?!?
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Re: Unused gift card says 0 balance
This is still happening. My husband purchased a $150 Sephora gift card
from Albertsons in January, 2024. I just went to use it at the Sephora
store and the balance was 0. The store clerk apologized, s...
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Re: Unused gift card says 0 balance
I'm not sure of your timeline, but the same thing happened to me in
March 2024. I was given a $150.00 card, tried to use it and no money on
the card. Called Sephora who pretty much told me, "Sorry, we...
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Re: Unused gift card says 0 balance
Same! They were no help at all. Their system is clearly hacked and they
aren't doing anything about it. Hope someone files a class action.
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Re: Unused gift card says 0 balance
So, is this still happening? My aunt justgave me $100 gift card and when
I went to apply it to my order it said $0 balance. Can someone please
help?
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