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Post in Customer Support
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cyl0n
NEWCOMER II Vib
‎03-22-2017 08:52 AM
‎03-22-2017 08:52 AM

Missing item?

I'm not exactly sure if I'm posting in the right place, as I'm new to these message boards. I've ordered From Sephora countless times without issue, but this most recent order has an item missing even though it is listed on the slip! It was to be a gift, and is also now sold out, is there any way to simply get a refund for this mistake?

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1 Reply
NikkoBT
ALUM II Insider
‎03-22-2017 09:22 AM
‎03-22-2017 09:22 AM

Re: Missing item?

Hi @cyl0n,

 

I'm so sorry to hear that! I'll send you a pm to help you out with this 🙂

Cheers!
Nikko
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  • ‎03-22-2017 08:52 AM
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