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Post in Customer Support
mollys4
WINDOW SHOPPER I Rouge
‎02-22-2017 08:50 PM
‎02-22-2017 08:50 PM

Missing Purchases

I purchased four or so items back on November 15th and only two of them have appeared in my "My Purchases" section, but the total price of my purchases in my points section should include the missing items. Why is this? 

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keelybt
MOD Rouge
‎02-23-2017 09:15 AM
‎02-23-2017 09:15 AM

Re: Missing Purchases

Hi Mollys4, Sorry for the confusion!  If we no longer have the item online or it has a different sku # in store, the picture of it won't show up in your purchase history. The points are added from the subtotal of your purchase, so they have been included.

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  • ‎02-22-2017 08:50 PM
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