Looks like Flash 2-WEEK shipping is back in effect

[Broo127]

 Usually I don't even mind if free shipping takes more than 2 days, but Sephora should just be upfront about it and say that it will take longer. For my most recent order, I got a confirmation that it had shipped on 5/23 and a projected delivery of 5/25—I have a screenshot of that. But now it's 5/26 and the tracker says the order hasn't even arrived at the UPS facility yet!

I actually googled "UPS on strike" to see if there was a problem there. Nope.

This is not the first time this has happened to me, and I see that it's been mentioned by a lot of other people, too. A short email saying, "We're sorry, your order has been delayed" would be preferable to promising "2-day" shipping that takes over a week. Be honest: Promising something you can't deliver just creates ill will.

[keelybt]

Hi Broo127, I'm sorry for the delay! I will look into this for you and send you a message with more information.