lllornnn

Locked Username

[ Edited ]

I recently created an online account under the username llornn, & had to link my Beauty Card with my online account so I could keep all my points & have them in one place. But when everything got switched over my username was left with my old Beauty Card account & it's just this shell of a profile that's not being used. I have a new card number now, & I was wondering if there was a way to cancel that first account so I could get my llornn username back to use for THIS account. I'm just really meticulous about things & it bothers me. I use that username for everything. Help is greatly appreciated! 

(:

 

Here's the old profile link:

 

 http://community.sephora.com/t5/user/viewprofilepage/user-id/245303

 

Though I'm sure you can't change your username, but can the older profile at least be deleted? Like emptying the trash.

dianabt

Re: Locked Username

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Hello,

If your new account is attached to your registered Beauty Insider card we will not be able to transfer the card over OR your user name unless you get a new card to link to the account with your original screen name. Please send me a private message if you'd like to re-transfer your account information at all! :smileyhappy:

Luv&Lipgloss, Diana
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