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I ordered an item and it hasn't shipped yet.

I ordered a couple of things on the weekend and it still has not shipped. I always get my items shipped the same day or the next day at the latest. Can I get an update?

Re: I ordered an item and it hasn't shipped yet.

I had the same issue, only I placed my order over a week ago. I am getting increasingly frustrated with Sephora's false promise of 2 day shipping.

Re: I ordered an item and it hasn't shipped yet.

Hi Teresa44443, 

 

I have sent you a private message to help with this. 


Warm regards, 

 

Megan 

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