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Post in Customer Support

I have never received my December box, my first month. What can I do to get it?

 

Re: I have never received my December box, my first month. What can I do to get it?

Hi @NinhPham,

 

I'm sorry for the confusion! Since you signed up after December 1st, the first box you will be receiving is the January box. Please feel free to send me a PM if you have any further questions. (: 

XOXO,
Marieke

Re: I have never received my December box, my first month. What can I do to get it?

Hello, I was charged twice for both December and January. Could you please check? I received my January today.

Re: I have never received my December box, my first month. What can I do to get it?

I received your PM and sent you a reply! 🙂 

XOXO,
Marieke
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