I have a beauty insider card, but...
When I created an account online with my email address it asked me if I wanted to sign up for beauty insider so maybe they got my email address wrong? I've had this card for awhile and just now created an account online so is there any way to check? I would go back to the store and ask, but unfortunately I don't live that close to the closest Sephora store.
I too am going through the same issue :/ Last time I went to Sephora I had over 500 points, but when I check online its showing that I have 0 points. Apparently when I signed up to sephora.com my accounts didn't merge together. Please help.
I am having this same problem. I have a card that I got in store a while ago and I want to connect it to my online account which also has points since I havent been able to connect my in store account. help! Thanks
This is my first time buying online. I always go to the store. Well, I got my "Beauty Insider" card in my hand and was ready to put the code somewhere.Then, they asked me if I join it, I would have 50 points. But they create a new one I guess