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Post in Customer Support
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Anonymous Insider
‎03-17-2017 11:34 PM
‎03-17-2017 11:34 PM

HELPPPP LOST ITEM

UHi my item has been lost from my order. But money has been already deducted in my account. Please someone help me. Sephora malaysia customer service is really bad!!! 

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DaneeBT
MOD Rouge
‎03-18-2017 11:03 AM
‎03-18-2017 11:03 AM

Re: HELPPPP LOST ITEM

Hi wawaismail,

 

I'm so sorry to hear about this! If your order was placed on our Sephora Malaysia website, I'd suggest contacting them directly here for further assistance:

 

https://www.sephora.my/
 
Regretfully, we, www.Sephora.com, are only able to handle inquiries and complaints for orders placed on our U.S. and Canadian websites. If you have any additional questions or concerns, you are welcome to send me a direct PM. I'm sorry for the inconvenience!
 
Always,
Danee
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