Getting an item sent from another Sephora location
If an item you're looking for isn't in stock at your local Sephora store, but another Sephora location has it, can that second location send/mail the item to you? I know that this is common practice at Nordstrom, but I wasn't sure if Sephora has such policies in place.
Stores can't ship, but if the item is in stock online we can ship it to you for free from our warehouse. The store that's out of stock can call us while you're there shopping to place an order with waived shipping.