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Post in Customer Support
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Flash Shipping

I placed an order on Monday around 9:45am. I received an email Tuesday around 11:30 am that the order had shipped. The expected delivery isn't until Friday. How is this 2 day shipping?? This isn't the first time either!

Re: Flash Shipping

At least it was shipped. I dont know whats going on with Sephora right now, but I called about my monday order that hasnt even been processed yet. I was given such rude service and zero answers. I hope they dont do this in Nov for the next sale. Goodluck to you

Re: Flash Shipping

I hear you. I ordered something last week and as of today it is still "in process". At this rate it will be almost 2 weeks from order to delivery. I'm beyond frustrated. 

Re: Flash Shipping

I responded and provided the requested information yesterday and still haven't heard back from anyone?

Re: Flash Shipping

I am responding to your PM now @amhat10. Thanks! 🙂

 

-Mali

Re: Flash Shipping

Hi @amhat10,

 

I'm going to send you a private message to assist you further. Please check your inbox when you have a moment. Thanks!

 

Best,

Mali

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