BlushHoarder

Flash Shipping Refund Point Warning

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This is not a complaint, just a heads up.

Yesterday I called to get my Flash Shipping refunded since I made Rouge.

Everything went fine, but I woke up to 25 less points today. I don't believe Sephora awarded any points for the purchase of Flash Shipping in the first place.

I called right away to get this fixed. They awarded the points back begrudgingly...

 

So if you did the same thing as me, make sure to watch your points!

BlushHoarder

Re: Flash Shipping Refund Point Warning

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Yeah, I was told they were going to be rewarded, but they haven't been yet. Thanks keelybt

keelybt

Re: Flash Shipping Refund Point Warning

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I see the points were added back.  If you don't see them, try logging out and logging back in.

keelybt

Re: Flash Shipping Refund Point Warning

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Hi BlushHoarder Oh no! I'm so sorry to hear that. That definitely should not happen and i will make sure to forward this to the appropriate contact so it can be looked into.

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