Didn't get points for purchase

[kiranhans]

I bought an item in a store, and i didn't have the Beauty Insider card with me but my number was taken as an alternative. I realized later that i had not received the points for the purchase. Is there a way i can get the points now?

[Anonymous]

I have not received points for two separate purchases I have made in the last month as well 

[DaneeBT]

Hi WhitneyP91,

I'm sorry to hear that! I'll send you a private message to help.

Always,

Danee

[faithblush]

hello, i have the same problem too. please help!

[StephanieBT]

Hi @faithblush, I'm happy to help you as well, and will PM you shortly!

[StephanieBT]

Hi kiranhans,

I'm happy to help with this! I'll PM you in a moment for more info.

[nicoleaghakhani]

I also have this problem

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[Gina78]

I'm also having this issue and I still have my receipt. Can I please request assistance as well?