Stop sending wrong and unwanted perfume samples
Sephora , I’m a Rouge member who orders 2-3 times per month. Almost
every order my samples are wrong. This is very frustrating. I understand
substituting out of stock samples, but you should stop send...
0
1
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
| 0 Hearts
|
1 Reply
|
Re: Sephora Perfection Mist
@chele14 we don't have this information available but we suggest
checking back on our site or with your local Sephora store to see if
they have it available. Thanks!
0
0
| 0 Hearts
|
0 Replies
|
Edit an review?
Hello everyone! so a month ago, I had made a review for One-Size’s
foundation and i recently looked back and saw I accidentally put the
wrong skin color on there? Idk how that can happen, lmao. Is the...
0
1
| 0 Hearts
|
1 Reply
|
Re: Edit an review?
@JayaBaya While a review cannot be edited once submitted, we can remove
it for you. Please confirm we can proceed with removing it! Thanks!
0
0
| 0 Hearts
|
0 Replies
|
Order Cancellation
I placed an order with my new Sephora credit card and I accidentally
ordered two of the same items so I immediately canceled it and went back
to go re-order the items but I realized that it would not ...
0
2
| 0 Hearts
|
2 Replies
|
| 0 Hearts
|
1 Reply
|
Re: Order Cancellation
@alyssafaithh2 I'm glad this has been sorted out! Please let us know if
you need further assistance.
0
0
| 0 Hearts
|
0 Replies
|
DoorDash Returns
I placed an order with Sephora on DoorDash and when things did not work
with the product I followed policies and returned product to the Sephora
store. Per policy once product is returned to Sephora s...
0
1
| 0 Hearts
|
1 Reply
|
Re: DoorDash Returns
@doordashcomp I'm so sorry about this! If it has been past the 7
business days (not including weekends or holidays), I recommend reaching
out to DoorDash again so that this can be looked into. You may...
0
0
| 0 Hearts
|
0 Replies
|
DON'T OPEN SEPHORA CREDIT CARD! IT'S SCAM!
I went to shop at Sephora when I purchased and the seller lady asked me
to open a credit card and get a discount. I thought it was normal. Today
I got a notice message, and I found out someone using t...
0
1
| 0 Hearts
|
1 Reply
|
Re: DON'T OPEN SEPHORA CREDIT CARD! IT'S SCAM!
Hi @Ayosayo I'm so sorry to hear about this! Please contact Comenity
Capital Bank directly for further assistance, as Sephora does not have
access into their system to look into it for you: 1-866-841-...
0
0
| 0 Hearts
|
0 Replies
|
Order Delay
I placed an order on 4/12 but it still says processing as of today
4/18/24, I want to make sure it’s nothing on my end. Let me know if you
can help! I know orders are taking a longer time due to the sephora sale
that just ended.
0
1
| 0 Hearts
|
1 Reply
|
Re: Order Delay
@alexandraiveth I see that your order was recently shipped and it'll
arrive on or around the estimated delivery date that was listed at
checkout! I appreciate your patience!
0
0
| 0 Hearts
|
0 Replies
|
package not received
I received a notification showing the package was delivered. The email
attached with a delivery photo - which I have no idea where that picture
was taken.I tried to file a claim at ups but they won't ...
0
1
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
10% off text promo code not working
Hi ! I also sign up for recurring marketing alerts.I got the code for
10%off but it did not work.It shows something about BI members. How can
I use the code.
0
1
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
Fleet Optics mis-delivered my package
Hi, I don't know if anyone could advise me on what to do? I have placed
an order and was supposed to receive it today. The delivery guy calls;
he cannot find my apartment; it's odd since it's very in ...
0
3
| 0 Hearts
|
3 Replies
|
Re: Fleet Optics mis-delivered my package
Same thing happened to me. Picture left of proof of delivery was the
building next to mine. I went and asked someone from that building and
the package is nowhere to be seen.
0
1
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
| 0 Hearts
|
0 Replies
|
| 1 Hearts
|
4 Replies
|
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
Échantillons manquants
Dans les 2 commandes suivantes je n’ai pas reçu mes échantillons
gratuits. J’avais sélectionné des échantillons de parfums, je comprend
qu’ils peuvent être en ruptures de stock mais ils n’ont même pas été
remplacé. je suis très déçu.
0
1
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
Offer Available to select BI members
Spoiler (Highlight to read) I signed up for text messages to receive a
10% promo code but when I try to use the code it tells me “offer
available to select BI members” why is this happening?
0
31
| 0 Hearts
|
31 Replies
|
| 0 Hearts
|
0 Replies
|
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
| 0 Hearts
|
2 Replies
|
| 0 Hearts
|
1 Reply
|