Credit for purchase

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I purchased Sephora products through JcPenney online but I don't think that I got beauty insider credit.  How do I find out/correct that problem.  I have my order number/receipt, etc. Thanks

Re: Credit for purchase

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Hi DeeAnnPF18,

 

I'm sorry to hear you didn't receive points for your recent store purchase! I'm sending you a private message now to assist you with this.

 

Always,

Danee

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