tanyab84

Cannot reply to posts

(0) Hearts

I see other people have had the same problem.  When I try to reply to a post I get the message:

Sorry, unable to complete the action you requested.

 

I already tried logging out, clearing cookies and browsing history, and logging back in and it didn't help.

 

I use IE...do I really have to download another browser just to use the forums?  That seems kind of silly.

melissabt

Re: Cannot reply to posts

(0) Hearts

Hi Tanyab84,

 

I just wanted to let you know that we have confirmed that this error happens on older versions of IE! You will need to download the newest version of IE or use Firefox or Chrome like Kevin said:smileyhappy:

 

 

<3 Melissa
kevinbt

Re: Cannot reply to posts

Hi Tanyab84! Sorry to hear that!  That's very strange.  I can't think of any other trouble shooting other than to try in a different browser.  I use Chrome and everything always works for me in regards to Sephora.com.  You might find you like it better! Try that and let us know. 

 

Cheers! 

Kevin

Conversation Stats
  • 2 replies
  • 29 views
  • 1 heart
  • 3 in conversation
    • tanyab84
    • melissabt
    • kevinbt