Cannot complete checkout process

[#1]

Add me to the list of people who cannot complete an order online. I've read that everything should be up and running but it's not on this end. Any suggestions? 

[#2]

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fallwitch wrote:

Add me to the list of people who cannot complete an order online. I've read that everything should be up and running but it's not on this end. Any suggestions? 

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Hi Fallwitch,

I'm so sorry to hear that you have been experiencing difficulties checking out. We suggest clearing out your cookie/cache and opening and closing your browser. Also, signing in and out of your account has helped many of our clients successfully checkout. I will also send you a message to help. Thank you and I sincerely apologize for any inconvenience this may have caused.

[#3]

Nothing has worked, not clearing the cache, switching browsers, nor using my phone. I am able to shop on other sites with no problem (Amazon and Bobbi Brown are not having any issues) but Sephora simply refuses to cooperate.