Canadian BI points aren't adding up correctly!
I am a Canadian customer and shop Sephora.CA, and since August, every time I shop online I am only getting updated the US dollar value of BI points.
Example - the Sephora Collection nail polish is $6 on the Canadian site and $5 on the US site. When I buy one, I get 5 BI points added to my acccount.
This happens EVERY time, and a site MOD has been kind enough to update my account when it happens but I want to know if this is happening to anyone else also??
Also if there is a MOD reading this can you please update my last three online purchases? All BI points were added at US$ values
Re: Canadian BI points aren't adding up correctly!
I can take a look at your last few orders for you I'll send you a message to help. For immediate assistance, we suggest giving us a call at 1-877-SEPHORA as soon as you realize there is a problem with your order/account, so that we can fix the problem as soon as possible