Can't see my VIB points online

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My beauty insider card has never been linked to my account online, so when I check my point balance online it says that I have no points. I'm trying to use my new 10% discount card I received in store as part of my VIB package and it's not letting me, it keeps saying I'm not a VIB member. Please help.

Re: Can't see my VIB points online

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Hi ThaNY,

 

Oh no! I'll message you right now to link your card and email address togetherSmiley Happy We also make sure to have your VIB information on your primary account.

<3 Melissa
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