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Can canadians use gift cards online?

If I am in Canada, Why can't I use my gift card online? The lady at my local sephora store said I could.

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How can Iget a refund on a $250 gift card? My hubby got me it but if I can't shop online I'm not interested.The stores are way overpriced.

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@Longhairedraven The products are priced the same online and in store. You might be looking at the US prices. As for returning the gift card, I would recommend contacting the store in which it was purchased for more info.
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