Can I return makeup without it's original packaging?

Can I return a foundation that I have (color ended up being too dark after a while) even though I don't have the original packaging?  I do have the receipt.  Also, if I ordered something online, would I be able to return it in the store, even if it was an online exclusive?  TIA!!

Answers: 2
Yes and yes. At Sephora we have an awesome return policy. If youre not happy with your product, return it and we can help you find one that you love. You can return products to any of our stores. It doesn't matter if you bought it on sephoras website, in sephora inside jcp, or in Canada.
(0) Hearts

Hello yme87, 


Aundreaoriginal is correct, Thanks!


You are so welcome to return your items to a store, even if they were purchased as online exclusives, lightly used, from a Sephora inside JcPenney etc. Make sure you have your receipt with you and the cast members will gladly be able to assist you. Smiley Happy

Luv&Lipgloss, Diana
Question Stats
  • 2 answers
  • 3 hearts
  • 3 in conversation