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ORIZED NOTICE OF SETTLEMENT
COURT-AUTHORIZED NOTICE OF SETTLEMENT
If you are or were a Sephora customer who had a Sephora “Beauty Insider” account with VIB or VIB Rouge status as of November 4, 2014 that was associated with an email address from the domain @qq.com, @126.com, or @163.com this Notice describes your rights and potential benefits from a class action settlement.
The Net Settlement Proceeds will be distributed among all eligible Settlement Class Members who submit claim forms, up to a maximum of $125 in cash or $250 in an electronic gift card per person. The total amount you receive depends on the number of Settlement Class Members who submit claims forms.
THIS NOTICE MAY AFFECT YOUR RIGHTS – PLEASE READ IT CAREFULLY
A court authorized this Notice. This is not a solicitation from a lawyer.
- This Notice summarizes a proposed class-action settlement of claims brought against Sephora USA, Inc. (“Sephora”). The Settlement resolves a lawsuit in which Plaintiffs allege that in early November 2014, Sephora unlawfully deactivated from its website thousands of customers in the U.S. whose customer accounts had email addresses associated with three email service providers based in China that use Chinese as the default language: @qq.com @126.com; and @163.com (the “Impacted Domains”). Plaintiffs allege that Sephora deactivated these accounts and prevented customers from participating in the annual 20% discount sale available to VIB and VIB Rouge customers scheduled to begin on November 6, 2014 (the “VIB Sale”).
- You are part of the Settlement and may be eligible to submit a claim for a cash payment or electronic gift card if you (i) had an active VIB or VIB Rouge account as of November 4, 2014 that was associated with an email address from one of the Impacted Domains, (ii) had your account deactivated as a result of the computer code that Sephora implemented on or about November 6, 2014, and (iii) attempted to but were unable to make a purchase at sephora.com using your “Beauty Insider” account(s) at some point in November 2014.
- The Settlement requires Sephora to pay a total of $950,000. Administrative Expenses incurred in connection with distributing the Settlement will be deducted from that amount. Class Counsel will ask the Court to approve up to $418,550 in legal fees and up to $90,000 in costs, to be deducted from the $950,000. Class Counsel also will ask the Court to approve service awards of up to $5,000 each on behalf of the two named Class representatives, for a total of $10,000 to be deducted from the $950,000. Class Counsel will ask the Court to approve up to $25,000 in costs for the administration of this Settlement. The Net Settlement Proceeds will be the amount of Sephora’s payment of $950,000 less these amounts.
- The Net Settlement Proceeds will be distributed among all eligible Settlement Class Members who submit claim forms (“Authorized Claimants”), up to a maximum of $125 in cash or $250 in an electronic gift card per person. If funds remain after distribution to Authorized Claimants, the money will be donated to the National Asian Pacific American Women’s Forum, a not-for-profit organization. No amount of the Net Settlement Proceeds will revert back to Sephora.
- The two sides disagree on whether Plaintiffs or Defendant would have won at trial.
Your legal rights are affected whether you act or do not act.
Read this Notice carefully.
YOUR LEGAL RIGHTS AND OPTIONS IN THIS LAWSUIT
SUBMIT A CLAIM FORM
If you (i) had one or more Sephora “Beauty Insider” account(s) with VIB or VIB Rouge status as of November 4, 2014 that was associated with an email address from the domain @qq.com, @126.com, or @163.com; (ii) had your account(s) deactivated as a result of the computer code that Sephora implemented on or about November 6, 2014; and (iii) attempted to but were unable to make a purchase at www.sephora.com using your “Beauty Insider” account(s) at some point in November 2014, you are a “Class Member.” In order to receive a settlement payment, you must timely submit a Claim Form (which would make you an “Authorized Claimant”).
If you are a Class Member, you may choose to exclude yourself from the Settlement, in which case you will not receive any cash or electronic gift card but will retain the ability to sue Sephora or the other released parties for the conduct alleged in the lawsuit.
If you wish to object to the Settlement, you can write to the Court to explain why you do not believe the Settlement is fair. You can also ask to speak in Court about the fairness of the Settlement at the Final Approval Hearing. The date for the Final Approval Hearing is scheduled for _____, 2017. You will be notified if this date changes. Please note that, as a condition to objecting, you must still timely submit a Claim Form.
If you do nothing, you will not receive any cash or electronic gift card and will no longer be able to sue Sephora or the other released parties for the conduct alleged in the lawsuit.
This Notice summarizes the proposed Settlement. For the precise terms and conditions of the Settlement, please see the Settlement Agreement available at www.beautyinsidersettlement.com or by contacting the Claims Administrator, Dahl Administration, LLC, www.dahladministration.com, 6465 Wayzata Blvd, Ste 420, Minneapolis MN 55426, telephone 1-888-755-9508 or by visiting the office of the Clerk of the Court for the United States District Court for the Northern District of California, 450 Golden Gate Avenue, San Francisco, CA 94102-3489, between 9:00 a.m. and 4:00 p.m., Monday through Friday, excluding Court holidays.
PLEASE DO NOT TELEPHONE THE COURT OR THE COURT CLERK’S OFFICE TO INQUIRE ABOUT THIS SETTLEMENT OR THE CLAIM PROCESS
- BACKGROUND OF THE ACTION
On November 26, 2014, Plaintiffs filed a lawsuit against Sephora on behalf of themselves individually and a proposed class of thousands of Chinese/Asian customers, Lee, et al. v. Sephora USA, Inc., United States District Court for the Northern District of California, Case No. 3:14-cv-05237 (the “Action”). Plaintiffs contended that they and the proposed class had their accounts deactivated without notice, and that these deactivations amounted to discrimination against Chinese/Asian customers based on the belief that all Chinese/Asian customers abuse discount sales to resell products. The account deactivations occurred during Sephora’s largest online sale event of the year in November 2014.
Sephora denies any liability or wrongdoing of any kind associated with the claims in the Action. The Court has not decided whether or not Plaintiffs’ claims have merit, or whether they would be entitled to pursue claims on behalf of others as a class action.
After mediation and settlement conferences between Plaintiffs and Sephora (the “Parties”), they reached this Settlement. This Settlement has been given preliminary approval by the Court, and this Notice is being sent to all Class Members who now have the opportunity to receive a portion of the Settlement. By agreeing to resolve the lawsuit, all Parties avoid the risks and cost of a trial, and Authorized Claimants will receive compensation more quickly than if the matter continued to trial. Plaintiffs and their attorneys think the settlement is in the best interests of the Authorized Claimants.
- SUMMARY OF THE PROPOSED SETTLEMENT
- Who is included in the Settlement?
You are included in the Settlement and defined as an Authorized Claimant if you were a Sephora customer who: (i) had one or more Sephora “Beauty Insider” account(s) with VIB or VIB Rouge status as of November 4, 2014 that was associated with an email address from the domain @qq.com, @126.com, or @163.com; (ii) had your account(s) deactivated as a result of the computer code that Sephora implemented on or about November 6, 2014; (iii) attempted to but were unable to make a purchase at www.sephora.com using your “Beauty Insider” account(s) at some point in November 2014; and (iv) you do not opt out as described in this Notice. If you believe you meet the above definition, you are permitted to submit the following Claims Form, found at
As an Authorized Claimant, you have the option to: (i) submit a claim form; (ii) exclude yourself; (iii) submit a claim form and object to the Settlement; or (iv) do nothing.
- How much is my share of the Settlement if it is approved?
If the Court grants final approval of the Settlement, Sephora will make a settlement payment (“Settlement Payment”) of $950,000. As described below, the amount available for Authorized Claimants from the $950,000 are the Net Settlement Proceeds. It is estimated that the $950,000 will be apportioned as follows:
$418,500 (Estimated Attorneys’ Fees)
$90,000 (Estimated Litigation Expenses)
$10,000 (Service Awards to Plaintiffs Ye and Han)
$25,000 (Claims Administrative Expenses)
$406,500 (Estimated “Net Settlement Proceeds” Payable to Authorized Claimants)
This is an estimated amount. The total amount of Net Settlement Proceeds available to make payments to Authorized Claimants may vary depending upon whether, and in what amounts, the Court approves the attorneys’ fees, litigation expenses, and service payments described above. It will also depend on how much Sephora has to pay the Claims Administration firm.
The entire amount of the Net Settlement Proceeds will be paid to Authorized Claimants who submit a Claim Form selecting either cash or a Sephora electronic gift card (collectively, the “Settlement Benefit”) within a certain period (the “Claim Period”). After the conclusion of the Claim Period, the Claims Administrator will determine whether each Claim Form represents an Authorized Claimant. The amount of the Settlement Benefit an Authorized Claimant will receive will be determined on a pro rata basis, based on the total amount of the Net Settlement Proceeds to be allocated among all Authorized Claimants, the total number of Authorized Claimants, and the number of Claims Forms submitted. An Authorized Claimant who selects to receive a Sephora electronic gift card will receive a pro rata amount twice what each Authorized Claimant who selected cash will receive. The Settlement Benefits are capped at $125.00 in cash or $250.00 in a Sephora electronic gift card per Authorized Claimant.
Any amount remaining in the Net Settlement Proceeds after allocation among the Authorized Claimants at the conclusion of the Claim Period will be collected in a cy pres fund that will be donated to the National Asian Pacific American Women’s Forum, a non-profit charitable organization (https://napawf.org/). No portion of the Net Settlement Proceeds will revert back to Sephora.
- What if my Claim is rejected?
The Claims Administrator shall have the right to reject any claims deemed to be fraudulent, insufficient or incomplete. The Claims Administrator shall notify any person whose claim is rejected, explaining the reasons for rejection. If you think that the Claims Administrator wrongly rejected your Claim Form, you may challenge the decision by sending a written explanation along with any documents or other supporting evidence to the Claims Administrator. Such challenges must be post-marked by no later than April 3, 2017.
For purposes of evaluating Claims Forms, Sephora’s data and records will be presumed to be correct. However, Sephora agrees to cooperate with the Claims Administrator in connection with disputed Claims Forms. The Parties will work together with the Claims Administrator, if needed, to make final determinations of Settlement Benefits.
If this Notice does not correctly state your name or contact information, please inform the Claims Administrator immediately. You can do this via email, phone or writing to:
Dahl Administration, LLC
6465 Wayzata Blvd, Ste 420 • Minneapolis MN 55426
1-888-755-9508 – www.beautyinsidersettlement.com
- When will I receive my Settlement Payment?
The first round of Settlement Payments will be made approximately 10 business days after all rights to appeal or review court approval of the Settlement are exhausted, or any appeal or review has been resolved in favor of the Settlement. This date is not available at this time.
- What can I do if I oppose the Settlement?
If you choose to remain a part of the Settlement, you must submit a Claim Form and you may object to its terms before the Final Approval Hearing, either by filing an objection to the Claims Administrator available on the website at www.beautyinsidersettlement.com, or filing a notice of your intent to appear and object at the final approval hearing at the time and place listed below in this Notice. You can reach Dahl Administration at 6465 Wayzata Blvd, Ste 420, Minneapolis MN 55426 or 1-888-755-9508. However, if the Court rejects your objection and approves the Settlement, you will be bound by the terms of the Settlement.
Each objection shall be accompanied by submission of information sufficient to establish (under penalty of perjury) that the individual objecting is an Authorized Claimant (in the form of a Claim Form) and shall provide a detailed statement of any objection asserted and for requesting the opportunity to appear and be heard at the Final Approval Hearing. You may appear in person or through a legal representative.
Any objection must be in writing and include the basis for the objection, your current email address, your full name, and address. To be valid and effective, the Claims Administrator must receive objections and/or notices of intent to appear at the hearing no later than April 3, 2017. An Authorized Claimant who fails to submit an objection in the manner described above and by the specified deadline will be deemed to have waived any objections and will be foreclosed from making any objection (whether by appeal or otherwise) to the Settlement.
To object, see www.beautyinsidersettlement.com or write to:
Dahl Administration, LLC
6465 Wayzata Blvd, Ste 420 • Minneapolis MN 55426
Also, send a copy of your objection via e-mail or by mail to:
Counsel for Plaintiffs:
Counsel for Sephora:
Jeanne M. Christensen, Esq.
Elizabeth J. Chen, Esq.
85 Fifth Avenue
New York, NY 10003
Tel.: (212) 257-6800
Jamie C. Couche, Esq.
ANDERSON & POOLE, P.C.
601 California Street
Sn Francisco, CA 94108-2818
Tel.: (415) 956-6413
Robert Shapiro, Esq.
Shermin Kruse, Esq.
BARACK FERRAZZANO KIRSCHBAUM & NAGELBERG LLP
200 W. Madison St, Suite 3900
Chicago, IL 60606
Tel: (312) 984-3100
Andrew R. Livingston, Esq.
Kathryn G. Mantoan, Esq.
ORRICK, HERRINGTON & SUTCLIFFE LLP
405 Howard Street
San Francisco, CA 94105
Tel: (415) 773-5700
- What if I do not want to be part of this Settlement?
If you do not want to participate in this Settlement, you must submit a Request for Exclusion form, found at https://www.beautyinsidersettlement.com/content/do
- What claims will I release by participating in the Settlement?
If you do exclude yourself from the Settlement, you will release the claims resolved in the Action. This means that you will not be able to sue or continue to sue Sephora in any other case that involves the claims alleged in the Action or claims that could have been brought based on the facts alleged in the Complaint, whether they are known or unknown (the “Released Claims”) defined as:
All claims or causes of action that are pled in or reasonably related to the claims and potential claims in the Litigation, including but not limited to any and all claims related to the November 2014 20% off sale, the Settlement Class Members’ “Beauty Insider” accounts, and any and all breach of contract or derivative tort claims related to the claims and potential claims in the Litigation against any of the Released Parties.
You may discover facts in addition to or different from those which you now know or believe to be true with respect to the subject matter of the Released Claims, but you will fully, finally and forever settle and release any and all Released Claims, known or unknown, suspected or unsuspected, contingent or non-contingent, whether or not concealed or hidden, which now exist, or heretofore have existed upon any theory of law or equity and without regard to the subsequent discovery or existence of such different or additional facts.
- What additional payments will be made to the Class Representatives?
In addition to their respective Settlement Benefits, subject to Court approval, Plaintiffs Ye and Han will be paid up to $5,000 each for their services as Class Representatives. These services include but are not limited to commencing the Action, their willingness to accept the risks of being Class Representatives, as well as the work and time spent litigating the Action, including appearing at and having their depositions taken, assisting in discovery, and attending mediation sessions and Court settlement conferences. These payments will be deducted from the Settlement Fund.
- Who are my attorneys?
The Court has appointed Wigdor LLP and Anderson & Poole, P.C. to represent you and the rest of the Class. Their contact information is listed in ¶ E above. Because the Court has appointed Wigdor LLP and Anderson & Poole, P.C., you do not need to hire your own attorney. If you want your own attorney, you may hire one at your own cost.
- FINAL SETTLEMENT APPROVAL HEARING
The Court will hold a Final Approval Hearing on the proposed Settlement on May 25, 2017 at 1:30 p.m. PT, at Courtroom 5, United States District Court, Northern District of California, 450 Golden Gate Avenue, 17th Floor, San Francisco CA 94102. The purpose of this hearing is to determine whether the Settlement should be finally approved as fair, reasonable, and adequate. The Court will decide whether to approve Class Counsel’s request for attorneys’ fees and expenses, and the Class Representatives’ service awards. It is not necessary for you to appear at the Final Approval Hearing unless you wish to object to the Settlement. If you have given notice of your objection to the Settlement, you may appear at the hearing at your option. If you have not given written notice of your objection or intention to appear, the Court may decide to not hear your objection.
- GETTING MORE INFORMATION ABOUT THE SETTLEMENT
This Notice contains a summary of the basic terms of the Settlement. For the precise terms and conditions of the Settlement, you are referred to the Class Action Settlement Agreement between Plaintiffs and Sephora that can be obtained by contacting the Claims Administrator, at 6465 Wayzata Blvd, Ste 420, Minneapolis MN 55426, accessing the website www.beautyinsidersettlement.com. If you need to reach Plaintiffs’ counsel, you can email Jeanne M. Christensen, Esq., email@example.com or Elizabeth J. Chen, Esq., firstname.lastname@example.org or call them at (212) 257-6800.
If you change your email address or change your mailing address, please send the Claims Administrator your new contact information. It is your responsibility to keep current contact information on file with the Claims Administrator to ensure receipt of your Settlement Benefits. Failure to do so may result in non-payment or delay in payment.
It is strongly recommended that you keep a copy of any forms that you submit, and proof of timely sending via email or first-class mail, until the date of the Final Approval Hearing.