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Post in Customer Support
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Anonymous Insider
‎05-01-2017 02:29 PM
‎05-01-2017 02:29 PM

Broken product

IMG_9389.JPG.jpegIMG_9386.JPG.jpeg

 

I just received my order after a week with flash shipping. The cap on the Nars Velvet Matte Skin Tint came broken and will probably break all the way through soon. I'm leaving the country tomorrow for summer vacation and won't be back until August. What am I supposed to do about this?

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MariekeBT
ALUM II Insider
‎05-01-2017 02:32 PM
‎05-01-2017 02:32 PM

Re: Broken product

Hi @Anonymous,

 

I'm so sorry to hear this! I'll look into this and send you a PM soon. 

XOXO,
Marieke
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  • 1 reply
  • ‎05-01-2017 02:29 PM
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