Broken Stila Eyeliner
I got the 500 point Stila set, but the eyeliner I received is broken! It won't twist out the rest of the lead, so I ended up using it about 3 times and that was it. I've never returned or exchanged any items (pretty happy about almost all of my purchases) so I have no idea what Sephora's return/exchange policy is. Can I exchange an item I got for free?
Sorry to hear your 500 point perk was defective. If you have a local store nearby, you can exchange the product there. If you do not, please reach out to us so we can further assist you.