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charpic
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Broken Stila Eyeliner
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I got the 500 point Stila set, but the eyeliner I received is broken!  It won't twist out the rest of the lead, so I ended up using it about 3 times and that was it.  I've never returned or exchanged any items (pretty happy about almost all of my purchases) so I have no idea what Sephora's return/exchange policy is.  Can I exchange an item I got for free?

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btmod2
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Hi Charpic!

Sorry to hear your 500 point perk was defective.  If you have a local store nearby, you can exchange the product there.  If you do not, please reach out to us so we can further assist you. :smileyhappy:

 

Cheers!

Kevin

 

 

Best,
Ty
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