jamaay

Bought a used product

(0) Hearts

2 weeks ago i bought a dr. feelgood primer by benefit, and much to my dismay it had been used!! the problem is i don't have my receipt anymore, can i still return it? 

btmod1

Re: Bought a used product

(0) Hearts

Hi Jamaay,

 

I'm so sorry to hear that!  I suggest visiting the Sephora location you purchased it at to exchange it for a new one.  Alternatively for a full return, since you no longer have the receipt, the store would generally provide you with a store credit for future use.  A copy of our Return Policy can be viewed here if you have any addition questions> http://bit.ly/KI3Ae3.  I hope that helps :smileyhappy:

 

xo, Mia

jamaay

Re: Bought a used product

(0) Hearts

I will most likely be exchanging, thank you so much for your help!

Conversation Stats
  • 2 replies
  • 182 views
  • 0 hearts
  • 2 in conversation
    btmod1
    jamaay