jasmine05

Borderfree error at checkout

I tried to checkout but I keep getting a "borderfree error". I made sure all information was correct but it still didn't work. Does this have something to do with shipping to Canada or using a Visa Debit card? 

Windfrost

Re: Borderfree error at checkout

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I keep getting the same issue which is odd because I have made an online order before :smileysad: I've checked all my information several times and everything is correct. The last time I called the toll free line they tell me my credit card is not a valid card...um...I ordered here before and have had my card for over a year. Pretty sure it's real lol

janinebt

Re: Borderfree error at checkout

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Please give us a call at 1-877-SEPHORA so that one of our reps can assist you in real time first thing tomorrow morning. We'll be taking calls starting at 6am PST. Thanks!

Whimsically yours,
Janine
dianabt

Re: Borderfree error at checkout

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Hi jasmine05, 

 

So sorry to hear that! Please contact us by phone at 1-877-737-4672  so we can assist you further. Thanks! 

Luv&Lipgloss, Diana
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    • Windfrost
    • jasmine05