Answer
featherpixel
Beauty Insider Points Balance
featherpixel
/ IT GIRL IT GIRL /on ‎08-07-2012 01:04
(0) Hearts

I recently made an in-store purchase, but even after waiting some time, my points balance did not update. At the time of purchase, I provided my email account, and was even told that so-and-so points would be added. My receipt also has my Beauty Insider ID printed on it. Please advise.

Advanced
You must be signed in to add attachments
 
By clicking "reply," you agree to Sephora.com's community guidelines and Terms of Use. Please make sure there's no inappropriate language, personal contact info, or non-Sephora.com URLs in your post.
This is an excerpt of the original post.View the full conversation
melissabt
Answered
melissabt
/ BEAUTY ADVISOR BEAUTY ADVISOR /on ‎08-07-2012 03:32
(0) Hearts

Hi Featherpixel,

 

I will be happy to help you with that! I will send you a message right now to request some more information. Thank you.

<3 Melissa
Comments (1) Permalink
featherpixel
IT GIRL featherpixel

on ‎08-26-2012 10:38

(0) Hearts
Hi Melissa,

I'm having the same issue again with my points not updating and at the same location. When I shop at other Sephora locations, this doesn't seem to happen. Is there a way to fix this?
Question Stats
  • 1 answer
  • on ‎08-07-2012 01:04
  • 144 views
  • 0 hearts
  • 2 in conversation
    featherpixel
    melissabt