Beauty Insider Card not scanned, points not credited to my account =(

I made a purchase today at a JC Penny Sephora location, and the lady did not scan my beauty insider card Smiley Sad  Is there a way that I can get those points for my purchase?  My purchase was for over $100

You must be signed in to add attachments
This is an excerpt of the original post.View the full conversation
(0) Hearts

Hi kpaul1016. Adding the points will not be a problem at all. Smiley Happy I'll send you a message with the information I will need to do this for you. Please check your inbox and reply when you get a chance. You can also call 1-877-SEPHORA (1-877-737-4672) with your receipt information to have the points added by phone. 


I have the same problem... spend almost $200 and the lady didnt scan my card....
could u please send me a message too?

(0) Hearts
@1712nelehmi I will send you a message to help. Thanks!
(0) Hearts
I have the same problem! Can you send me a message please?
Question Stats
  • 1 answer
  • 2 hearts
  • 5 in conversation