Beauty Insider Card not scanned, points not credited to my account =(

I made a purchase today at a JC Penny Sephora location, and the lady did not scan my beauty insider card Smiley Sad  Is there a way that I can get those points for my purchase?  My purchase was for over $100

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Hi kpaul1016. Adding the points will not be a problem at all. Smiley Happy I'll send you a message with the information I will need to do this for you. Please check your inbox and reply when you get a chance. You can also call 1-877-SEPHORA (1-877-737-4672) with your receipt information to have the points added by phone. 


I have the same problem... spend almost $200 and the lady didnt scan my card....
could u please send me a message too?

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@1712nelehmi I will send you a message to help. Thanks!
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I have the same problem! Can you send me a message please?
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