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Bad changes to website

Bad changes to website are making it take way too long to find products. The a-z category isn't working under BRANDS and it seems like more clicks even if it did work. I hate to say this and it's easier just to go to the brands website and skip Sephora altogether with this new layout.

Re: Bad changes to website

totally hating the website updates... brand categories are not pulling up;  when entering the beauty talk the top of the page is not developed and makes it difficult to do searches .

I mean I have never had to do sooo much clicking on Sephora website unlike now!

PLEASE FIX IT SOON!

Re: Bad changes to website

I'm having issues with the new website pulling up my user account.  Most of the time I just get a blank white screen.  

Re: Bad changes to website

Yep same problem - came here to report it. Glad to see it's already being looked into.

Re: Bad changes to website

Having the same problem looking for brands. Also, is the sale section gone or am I missing it in some new place?

Re: Bad changes to website

Hi CDCee. It looks like they moved SALE to the bottom under SHOP CATEGORIES.

Re: Bad changes to website

There it is! Thanks!

 

Re: Bad changes to website

Hi Mojokitty, I'm sorry for the difficulty you are experiencing. Our IT team is working on the issues and we hope to have them fixed soon. 

Re: Bad changes to website

Thank you! I'm glad they are on it.

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