Where can I leave store employee feedback?
I'd like to leave an excellent review for an employee who went out of
their way to help me today. Any help on the best place to do this would
be greatly appreciated!
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10% OFF text promo not working
Signed up for text message offers for the 10% off promotion, received
promo code, however when I attempt to use it says offer is only
available for select BI members.Please help as I would like to place my
order ASAP!
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Sephora cancels all my online orders
Sephora cancelled my order at 11:54pm on April 15th (last night of sale
event). I didn't see it until this morning so I woke up very frustrated
to find out all the items in my cart won't be being ship...
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Sephora keeps cancelling my orders
I tried twice today to make an order. Both were cancelled with no
explanation. I made sure the items were in stock and I know it’s not an
issue with my payment. And of course, the Sephora chat is neve...
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Re: Sephora keeps cancelling my orders
This keeps happening to me. It's happened twice in a row now, but this
latest time was an order from the Sephora sale. Now some of the products
are sold out (they weren't before) and I no longer get t...
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Re: Sephora keeps cancelling my orders
I've had the same issue multiple times. A month ago I tried 4 times, 3
different payment methods. There is no issue with payment....And
yesterday again! All the same- i'll get a confirmation email, th...
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Re: Sephora keeps cancelling my orders
I am having the same issue. I place the order and then I get an email
confirmation, check the next day and it's canceled. With no cancellation
email or anything. This has happened twice.
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Re: Sephora keeps cancelling my orders
I've had the same issue. Didn't even realize my first order was
cancelled until the day it was supposed to arrive because they didn't
send me any email about the cancellation.
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Re: Sephora keeps cancelling my orders
My online orders are being cancelled after 1-2 minute of being placed.
There's nothing wrong with the payment method I am using. In fact, I had
credit I received from a previous return that I was usin...
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Cancelled order
I placed an order with the Sephora sale discount but it was cancelled
and the promotion is over. Is there a way to get the discount code again
since it was cancelled due to Sephora’s side of incorrect inventory.
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No Samples
Order a few times never received any free samples understand they’re
free really wanted to try some perfume so then I can purchased full-size
but I guess that’s not gonna be.
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Re: No Samples
@Chriswith2 Sorry to hear that! I'm sending you a PM.
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Text promo codes not working
This seems a common problem not sure why Sephora cant fix. I spent
FOREVER on a chat with someone that supposedly was going to complete my
sale on their end, but it did not complete. I don't know why ...
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