fashionforlife18

3x Points Not Yet Added to Account

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I seem to have the same problem as a few others with my points not showing up in my account from a while back when they were 2x/3x/4x. I saw in the email it said that points would be added by Oct 15.

thanks!

ShinyMagpie

Re: 3x Points Not Yet Added to Account

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Me either and I'm so close to VIB Rouge that I know that the extra points would put me there.

laurabt

Re: 3x Points Not Yet Added to Account

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Hi ShinyMagpie, Rouge status is based on your yearly spend amount, not points. Visit this thread for more info > http://community.sephora.com/t5/Beauty-Insider/VIB-Rouge-FAQs/td-p/576407

 

I'll send you a message to help. :smileyhappy: -Laura

ShinyMagpie

Re: 3x Points Not Yet Added to Account

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That's fine. My account says I only need to spend $53 to reach VIB Rouge but I still don't see my triple points from August. I know they won't help me reach Rouge but I still want my points. 

 

Thanks.

keelybt

Re: 3x Points Not Yet Added to Account

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@Shinymagpie I'll take a look and send you a message with more info :smileyhappy:

keelybt

Re: 3x Points Not Yet Added to Account

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Hi fashionforlife18 I'll be happy to take a look at your account and will send you a message with more info :smileyhappy:

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