2x Points on skincare

[shanchu]

I purchased $56 of skincare products on Jan 19, so it's been well over 24 hours now but I still haven't received my double points on my account. Anybody with the same problem??

[snwflk]

I am also having the same issue with both of my orders on 1/22.

[DaneeBT]

Hi snwflk, 

I'm sorry you didn't receive the bonus points for the skincare purchases you made on 1/22! I've added the bonus points for you now. Please log out of your account then log back in to see the update. Thank you 🙂

Always,

Danee

[smf16]

Hi I'm having the same issue. I placed a skincare order on Jan 20th and the order has shipped but still no double points.

[DaneeBT]

Hi smf16,

I'm sorry to see the bonus points have not been credited to your account! I've added the points now. Please log out of your account then log back in to see the update 🙂

Always,

Danee

[MariekeBT]

Hi @shanchu,

I'm sorry to hear that! I've gone ahead and added an additional 56 points to your Beauty Bank. You may need to log out and log back in to see it reflected in your account. Please send me a PM if you do this and you are still not able to see the udpate! Thanks (: