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THANK YOU SEPHORA!!!!!! I'm so grateful for receiving and email with the extraordinary redemption's date and time a few days before the event that way everyone has an equal opportunity and you can't hide behind your "computer glitch" excuse! I called at 9am because i have yet to receive an email and the nice lady on the other end of the "VIB concierge" line ( fancy word right? makes you feel special for spending thousands of dollars yearly) informs me that they will be sending them out shortly however the UD vault was all gone....... i don't comprehend?!?!?!?!? Why are you going to send me an email that advertises something you do not have? Last time i checked consumers are protected by laws and regulations against false advertisement! I am so disappointed and upset with this company and now i can see why they have such bad ratings. I don't want any of your points that you are offering to sweep this under the rug whats the point of them anyways? Not like i can get anything other then a deluxe sample! I have pro discounts to a few companies but i chose to stay with Sephore because of the point system and for moments like this when i will be able to redeem extraordinary gifts. I can not believe the store that i once loved and obsessed over could do such a thing! Sephora has the best customer service in store and on the phone but after hearing how they pick and chose how they reward has left me furious! It is unethical and unprofessional! I requested to speak to a manager and i hope my issue gets resolved because if it does not i will go as far as i have to, to get justice and to be heard!
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Q. How do I tag a post?
Just want to know how to tag a post.   Thanks,   MissFluff♥
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Q. Missing beauty insider points on 25th of December 2013
Hi, I purchased something from sephora but the cashier forgot to scan my beauty insider card even I presented it to her. How can I earn those points back?
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Q. BITE Beauty The Lip Kit: out of stock
I was just wondering if there was a way for me to check if any of my local stores had this in stock or if it will be back in stock online.    
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Q. Dimensions of SEPHORA COLLECTION Tough Love Studded Compact Mirror?
I'm really interested in the SEPHORA COLLECTION Tough Love Studded Compact Mirror (Item # 1508910) but I have no idea what size it is! What are the dimensions of this mirror? Also is either side magnified? Thank you so much for your help!
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