I have made 2 separate purchases in my store within the past few weeks, and have not gotten the points from either of them to show up online. How do I get the points from my purchases added to my account? Thanks!
Love it. List it. Share it. Tweet us your Loves List for a chance to win one of ten $500 Sephora gift cards.
To enter for a chance to win:
1.) Create a Loves List on Sephora.com of your favorite products (as many as you’d like). Here’s how to make one: http://www.sephora.com/lovelist
2.) Click “Share” and select the Twitter icon to tweet the link to your list to us.
3.) Make sure you @Sephora and include #LovesListGiveaway in your tweet once it populates.
4.) Click “Tweet.” That’s it!
Starting on 12/11/13, all tweets containing @Sephora, #LovesListGiveaway, and the individual’s Loves List link received by 12/24/13 at 11:59 pm PST are eligible to enter for a chance to win! The 10 winners will be selected at random from the pool of eligible entries on 12/26/13.
Need giftspiration? See our brand founders Loves Lists and discover their must-have product picks for holiday!> http://www.sephora.com/lovelist
See official rules below.
I placed an order on Sephora.com tonight. When I got to checkout, and after much frustration, I realized you can only use one gift card per order. I received two gift cards for Christmas and wanted to place one large order. I called Customer Service and the rep I spoke to was awesome. She was very sweet and helpful...can't say enough good things about the experience. However, with the growing popularity of gift cards, I sincerely hope that Sephora.com can fix this issue and allow more than one card to be entered at checkout.
Hi. I sent a return back to Sephora on December 2. Actually parts of three separate orders in one box...so it wasn't an inexpensive return. It's now Dec. 19th and since I haven't heard anything from Sephora yet is leaving me a little anxious. Just wondering if I should be concerned, or if things are maybe just backed up in the warehouse receiving returns? Sephora, can you help track this package so I can relieve some anxiety about it being lost in the mail during this holiday season? Thanks!
I recently had my VIB status renewed. I was wondering if I can keep using the same card that I have received before? Also, can you explain the VIB package again? Do I get a free makeover or consultation? I never used the perks last time because they weren't explained to me in the store. Thanks!
How does this process work? I placed an order Monday afternoon and paid extra for 2 day shipping. I received a shipping notification email Tuesday morning but will not receive my package until Friday. Shouldn't I be getting my package today? Thanks.
I saw on other people's reviews on the Urban Decay Naked 3 palette, that they received a $20 off code via email and in the mail. I have NOT received that, although I have been VIB Rouge since September. I would like to use my $20 off before it were to expire!! Thank you, and please advise! Jennsen
My last trip to Sephora, my sales associate told me I'd earned VIB status.. which isn't surprising, because I know I've spent at least $400 this year alone. HOWEVER - I'm not able to access any VIB stuff online, and while I have over 500 points in-store, I have under 100 online. I'm confused. How do I link my two accounts? Thanks in advance for any help!
Under the code YOURGIFT, I was suppose to get a Deluxe mini. The only thing I can find is the Merry mini's. Where are the deluxe? And, since I had to put this order through to get it in time for Christmas, how can I now get my YOURGIFT deluxe mini?
Is there anyway I can transfer points? My boyfriend went to sephora today, bought everything on my wishlist but didn't want to use my account to get the points because he didn't want me to see the purchases on my account. The lady at the store said that the points he got on the beauty insider card he got could be transferred to my account but when I called to do it the guy from customer service said it wasn't possible to transfer points /: I could've sworn I've heard of people doing it. Can you do that?
I was suppose to get free 3 day shipping both from my purchase amount and a code HOLIDAYSHIP. When I got to checkout, it said my location wasn't eligible for the free shipping. It has never been a problem before. I get FEDEX and UPS here all the time. So I could get my order by Christmas, I paid extra for 2 day shipping. I think Sephora needs to reimburse me for the shipping that should have been free.
I have a question, since i can't ship to freight forwarders will Aramex address be fine? because i don't live in the US and i really want to purchase from Sephora. im confused because i placed orders a couple of times and it was fine to be shipped to freight forwarders. HELP PLEASE.
I ordered some clinique foundation from sephora.com but it ended up being way too dark and I would like to return it but seem to have misplaced the box it was mailed to me in which had the packing slip with the return form on it so I'm wondering if I can still return it???
Hi, Recently I've purchased and I used the promo code of blitz to try glowing set no.2. The reason I want to try this set is because I want to try out the Algenist cream which included in the bag. Few days after when I want to try the cream, then I found out this deluxe sample was missing from the bag! So disappointed
Sephora has authorized a double charge on at least my past 4 orders. Only one clears, usually after my order has already arrived, but during that time (up to a week) I am short that additional amount and overdrafted my account. It is a consistent problem. I would like an explanation of why this continues to happen. I can not afford to shop at a store that puts a hold for double what I paid.