We're celebrating our grand opening at @TheGroveLA by giving away 5 limited-edition totes!
Love it?! We thought so. Follow @Sephora on Twitter for a chance to win!
NO PURCHASE OR PAYMENT OF ANY KIND IS NECESSARY TO ENTER OR WIN THIS SWEEPSTAKES OR TO RECEIVE A PRIZE. Odds of winning depend on number of entries received. Void where prohibited. Open to U.S. residents (including Puerto Rico). Must be 18 or older (and age of majority in state of residence), and follow Sephora on Twitter to enter. Enter via Twitter between 9:00 a.m. PDT 10/1/2015 until 9:00 p.m. PDT 10/2/2015. Five grand prizes (APV $250; each a $50 Sephora limited edition tote) awarded by random drawing. One entry per person. Sponsored by Sephora USA, Inc.
I've tried playing the Beauty Shake-Up game twice and both times was given an error message saying something went wrong. Since we're only allowed one play a day I've been unable to try it again. This has happened on two separate devices. I haven't received any codes to my email either. Any idea what might be causing this?
Hi, I purchased 2 products online that I really regret purchasing. They are both lightly used. I bought them just over 90 days ago. I reviewed the return policy online but can't seem to find out if I have any options for returning them if they are over 90 days old (but less than 4 months ).
This app isn't compatible with any of my devices. I have a Samsung Galaxy Note 4, Samsung Galaxy S5, S5 mini, HTC One as well as a Google Nexus Tablet. It said android 4.3 and up and yes my devices are all above requirements. Any updates on this app? Would really want to use it instead of loading sephora on my phone browser.
Hi, I tried logging into my sephora account only to discover it does not exist in your system! I went from a VIB to having no account. I re-signed up using the same email (this account I'm using here). Can I recover my previous account's information please? All my orders + VIB status + points?
I am VIB Rouge through December of 2016 and I have been so disappointed in Sephora lately that I've been returning items there and purchasing them from other stores. My attitude towards Sephora changed after the epic rewards epic fail. I also placed a complaint on September 17th and received an automatic reply but NO response. I do not feel appreciated as a top customer and will be doing the majority of my beauty shopping elsewhere.
Since the day I become VIB member, all my orders was cancelled. I try many different orders, but still be cancelled. I feel so disappointed when I ask my friend order the same items, same shipping address and her order go through, but mine isn't. Try to find some help but email or calling do not solve my problem
I am 44 yrs. old and really need help figuring out how I can apply a face primer and foundation. Ive watched so many videos but I'm not sure what to use. i have a few brown spots on my forehead and would love to see them disappear. Any ideas where to start?
Hi, my bf's mom got me a fresh lip treatment in coral as gift. It was a sweet gesture but it's really not my color. Would I be able to do a straight exchange for a different color in-store even though I don't have a receipt?
HI, its been well over a year since Sephora started international shipping to selected countries, are there are there actually plans to extend the countries you will ship to? I have seen this question posted several times on FB but only ever see a generic reply. Is someone able to advise if this will actually happen and any idea of time-frames, 6 months a year? Other US companies are willing to ship beauty products worldwide - Sephora is missing a huge revenue stream. I am a huge fan and would rather spend my money with Sephora! Many thanks
Hello, I'm a Rouge member and I got the email for Face Mask Friday. Unfortunately, I am a teacher who has Parent Teacher Conferences that day and will be unable to make it. Can I buy something online and have the umbrella sent to me?
I placed an order on 9/29 with 1 day VIB Rouge flash shipping, but it still has not been shipped yet., just says sent to warehouse..is there some sort of delay with 1 day rouge flash shipping? I have never had this problem before. Another order I placed a day later with 1 day shipping is already sent to UPS with a tracking number, so the one from the day before (the 29th) being not shipping at all yet is strange. Anyone else having this problem? Thanks!