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Unsuccessful Authorization
Spoiler (Highlight to read)     Why does my order status say "Unsuccessful Authorization" when they payment was immediately taken from my account after confirming my order?
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VIB Code at store
I received an VIBR code V436CB for 10% off. Can I use this code at Sephora store?
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Announcing Sephora Stands!
We're thrilled to announce our new social impact program Sephora Stands  ( http://www.sephora.com/sephora-stands ),   to inspire fearlessness and confidence among women. Sephora Stands includes three exciting new initiatives: Sephora Accelerate   ( http://www.sephorastands.com/accelerate/ )  to support female-founders designing the future of beauty, Classes for Confidence to inspire confidence in women re-entering the workforce, and Sephora Stands Together to strengthen the support system for Sephora employees in times of need. We’re committed to using our strengths for even greater good in our world.  
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Re: Cast members ruined my account!!!
Hi all! I know the holidays can be stressful but let's all be nice to each other. I'm going to take this thread down, let's keep up the positive, happy attitudes
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Sephora Favourites Skin Wonderland
I was lucky enough to be given a Sephora Favourites Skin Wonderland, but where is all the information as to what they are and more importantly all the instructions on how to use them. They are useless without instructions. Very disappointing, I would have thought Sephora would known better!
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How do we join the Sephora affiliate program? I already am a member of Rakuten Linkshare
 I already am a member of Linkshare but I can't find Sephora among the merchants. Only Sephora AU shows up but I want to promote the U.S site. The form on your site is to join Linkshare (which I already am a member of). Thank you
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unsucceful authorizationy; order is cancelle
i have ordered few items today n got an email that my order is cancelled due to unauthorzation even my bank has charged me money i have never faced any such issue with any of my purchase before kindly resolve the matter and i need all the thingsi have already bought. i have sent emails too kindly reply
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Givenchy Foundation
Does anyone know what happened to Givenchy's Eclat Matissime Foundation?  Is Sephora just not carrying it or did Givenchy stop making it?
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#SephoraCanadaxEmilyFox Instagram Contest 12/08-12/10
Ready for a Holiday treat? @beautywithemily Fox and@SephoraCanada are giving you a chance to win a Too Faced Le Grand Palais set full of fabulous essentials to complete all the glamorous makeup looks your face desires! Here’s what you do: from Tuesday, December 8 at noon EST to Thursday, December 10 at 11:59 am EST, regram the contest image posted on @beautywithemily Fox or @SephoraCanada Instagram page and tag @SephoraCanada.   To enter for your chance to win, be sure to follow @SephoraCanada on Instagram and include #SephoraCanadaxEmilyFox and #SephoraCanadaSweepstakes in the caption of your image. Only one entry per handle. All valid entries received within the time frame of the contest are eligible to win. The five winners will be selected at random from the pool of eligible entries. Check your Instagram feed for updates. Best of luck, beauties! See official rules below.   Prêts pour une surprise des fêtes? @beautywithemily Fox et @SephoraCanada vous donnent la chance de gagner un ensemble Le Grand Palais de Too Faced, qui regorge d’essentiels pour vous permettre de réaliser les looks sensationnels dont rêve votre joli visage! Voici comment faire : du mardi 8 décembre à midi HNE au jeudi 10 décembre à 11 h 59 HNE, partagez l’image publiée sur la page Instagram de @beautywithemily Fox ou de @SephoraCanada et étiquetez @SephoraCanada.   Pour participer et courir la chance de gagner, assurez-vous de suivre @SephoraCanada sur Instagram et d’utiliser les mots-clics #SephoraCanadaxEmilyFox et #ConcoursSephoraCanada dans la description de votre image. Une seule participation par pseudonyme. Tous les utilisateurs qui participent dans le délai imparti courent la chance de gagner. Les cinq gagnants seront sélectionnés de manière aléatoire parmi l’ensemble des participants admissibles au tirage. Consultez votre fil d’actualités Instagram pour suivre l’état du concours. Bonne chance, les beautés! Voir les règlements officiels ci-dessous.  
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Does anyone know when MUFE will release the rest of the shades in the Ultra HD Stick foundation?
 In my case I need the palest shades. I currently use Y205 and R210. I've heard such good things about how it melts into the skin and lasts all day, that you need the tiniest amount because it is so pigmented, and that you blend it in with a damp beauty blender to get these results! When do the rest of the shades come out? 
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GHD Good Holiday Hair Day #SephoraSweepstakes
The holidays are the time of year to finally let your hair down—or, twist it up in something fancy. If you take your holiday hair just as seriously as festive makeup, then you’re going to want in on our latest sweeps. Enter for a chance to win our ghd Good Holiday Hair Day #SephoraSweepstakes with a grand prize of ghd stylers. One very lucky Sephora Instagram follower will win the  ghd Arctic Gold Styler, Air Professional Performance Hairdyer, and Arctic White Sectioning Clips .   To enter for a chance to win, Instagram an ORIGINAL image between 12 pm PST on December 7 th and 12 pm PST on December 8 th showing your best holiday hair look. Be sure you follow @Sephora on Instagram, and include #SephoraSweepstakes in the caption of your image. All valid entries received within 24 hours from the start of our giveaway are eligible to win. The winner will be selected at random from the pool of eligible entries. Watch your Instagram feed on December 7–8, 2015, for updates.       Rules>  
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Unsuccessful Authorization of order
I have tried to place orders at least 7 times in different days starting from 16 Nov. It's a good season for shopping during Nov & Dec but I fail to get all promotions from Sephora, like 20% VIB discount, 10% VIB welcome offer, even the $20 VIB bounce back gift card, all because of unsucessful authorization on all my orders and I even don't know what's happening.   I have made several times of checking on my billing data and there's no mistake. I used to make very smooth orders and it was still worked on 6 Nov but my orders are no longer proceed sucessfully when I tried to order again on 16 Nov. I sent an email to customer service before but there was no reply at all. Really disappointed.. Please help to follow up my case asap!!
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Using VIB coupon instore?
I'm in the UK but my boyfriend is going to America this week... Does anyone know if he can use/show my coupon code in-store when he gets me some goodies?
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Credit card charged but order did not go through
PLEASE HELP I tried to place an order, but after I clicked "Place Order," I was redirected to some error page.  I checked my credit card account online, and I was charged for the order, not only once but twice!!!    I called CC and they said there is nothing they can do and to call my bank if I don't see the amount reimbursed in 3-10 days, but they can't do anything on their end!!!   So, I have multiple issues #1. my credit card was charged, but my order didn't go through #2. my credit card was charged TWICE (two charges of 114.48 (228.96)!!!!)   What do I do to fix this?!?! The guy in CC was totally unhelpful!!!!!
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Guerlain Meteorites Restock
Does anyone know if the Guerlain Meteorites will be back in stock before the VIB sale ends? I've been waiting a long time to purchase those and they've been out of stock for the whole duration of the sale so far...   Thanks!
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Laura Merciet Flawless Skin Eye Serum
What happened to the Laura Mercier Flawless Skin Eye Serum? I buy everything at Sephora, but it is no longer an option. Is there anyway that it can be offered through Sephora, again? Thx!
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20% off on MMM gift set
Hi, i don't receive answers anymore on this thread :  http://community.sephora.com/t5/Customer-Support/C an-t-use-20-on-the-MMM-discovery-kit/td-p/2251188   Can I please just get a credit on my order? I called and they wouldn't let me have the discount and I would rather order online and use ebates.   It's just a gift set (the discount is riduculous). Thanks.
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#SKINCAREREVELATIONS #SEPHORACANADASWEEPS
Ready to unmask a gorgeous prize? Now’s your chance to win a $250 Sephora Gift Card and treat yourself to a fabulous beauty boost, where the products you covet—from rich lip stains to nourishing masks—become the products you own.   Here’s what you do: from Thursday, October 15 at noon EST to Saturday, October 17 at 11:59 am EST, post a skin care mask selfie, tag @SephoraCanada and share your #SkinCareRevelations: a fun little truth that peels away a mask you wear in your daily life. It can be anything from “I still believe in Santa” to “I text my friends more than I talk to them.” To enter for your chance to win, be sure to follow @SephoraCanada on Instagram and include #SephoraCanadaSweeps in the caption of your image. Only one entry per handle. Content must be your own. All valid entries received within the time frame of the contest are eligible to win. The two winners will be selected at random from the pool of eligible entries. Check your Instagram feed for updates. Best of luck, beauties! See official rules below.   Prête à découvrir des prix attrayants? Courez la chance de gagner une carte cadeau Sephora de 250 $ en vous offrant une séance beauté. Des encres à lèvres aux masques nourrissants, les produits que vous convoitez deviennent vôtres.   Voici comment participer : du jeudi 15 octobre midi HNE au samedi 17 octobre 11 h 59 HNE, publiez une photo de vous portant un masque pour la peau, accompagnée du mot-clic @SephoraCanada et d’une #SkinCareRevelations, une petite vérité amusante qui fait s’envoler un masque que vous portez tous les jours. Ça peut être n’importe quoi, de « Je crois toujours au père Noël » à « Je texte mes amis plus souvent que je leur parle ». Pour participer, vous devez suivre @SephoraCanada sur Instagram et inclure le mot-clic #ConcoursSephoraCanada dans le titre de votre image. Une seule participation par compte. Vous devez posséder les droits de votre photo. Toutes les participations reçues dans les délais du concours sont admissibles. Les deux gagnants seront choisis au hasard parmi toutes les participations admissibles. Restez à l’affût de votre fil d’actualité Instagram pour la suite. Que la chance soit avec vous! Pour consulter les règlements du concours :  
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Color???
Question about makeup color
Need help to link my VIB card with online account
#BeautyTogether #SephoraSweeps on Instagram, Twitter, and The Beauty Board
#BeautyTogether #SephoraSweeps   What’s better than looking your best? Feeling your best with the people who appreciate your beauty on the inside, too. To celebrate those special moments where you’re playing dress-up with your girlfriends, significant others, family, and even pets, we’re launching a group of sweeps so big, you can’t do it alone! Whether you #BeautyTogether on Instagram, Twitter, or The Beauty Board (or all three—you can enter on each platform once per day) you could be one of 10 lucky winners who will each receive a $1,000 Sephora Gift Card.         #BeautyTogether #SephoraSweeps on Instagram To enter for a chance to win, follow @Sephora on Instagram. Between September 14 at 9 am PDT and September 20 at 9 pm PDT, Instagram an ORIGINAL usie (a group selfie) and include the hashtags #BeautyTogether and #SephoraSweeps. Best of luck! Rules>   http://seph.me/1gfR59A               #BeautyTogether #SephoraSweeps on Twitter To enter for a chance to win, follow @Sephora on Twitter. Between September 14 at 9 am PDT and September 20 at 9 pm PDT, tweet an ORIGINAL usie (a group selfie) and include the hashtags #BeautyTogether and #SephoraSweeps. Best of luck! Rules>   http://seph.me/1KJdNoQ               #BeautyTogether #SephoraSweeps On Beauty Board To enter for a chance to win, upload an ORIGINAL usie (a group selfie) between September 14 at 9 am PDT and September 20 at 9 pm PDT. Include the hashtags #BeautyTogether and #SephoraSweeps in your photo title or description, and tag at least one product used to complete your look(s) or a product that could potentially be used to create the look. Best of luck! Rules>  http://seph.me/1F2vAF1
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ULTA !!!
ULTA and nordstrom will be my new beauty store. the epic rewards were a ridiculous scam! i feel so unappreciated. was up all night refreshing the pages. epic rewards finally popped up but non of the rewards did except one. so dumb! ultra has better sales. they give u points you can use towards your purchases and their rewards are not hideous like the dumb 100 , 500 point products sephora offers and when finally i thought they were going to offer good things. it was al a scam
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Epic Letdown
This was not an epic reward program but just an epic letdown and epic punishment.  
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#TrendingAtSephora #SephoraSweeps on Instagram
  Here at Sephora, the trends are inspired by you and powered by us. August 10-11, enter for a chance to win a $500 Sephora Gift Card and make all your beauty dreams come true—whether it’s glowing skin, electric eyes, feathery brows, or berry lips. To enter for a chance to win, make sure you follow @Sephora on Instagram. Between August 10, 12pm PDT and August 11, 12pm PDT, post an ORIGINAL image that shows us your best look featuring glowing skin, electric eyes, feathery brows, or berry lips. Include #SephoraSweeps in the caption of your image. All valid entries received within 24 hours of the start of our giveaway are eligible to win. The winner will be selected at random from the pool of eligible entries. Watch your Instagram feed for updates.   Good luck! See official rules:  
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Tarteguard #SephoraSweeps on Instagram
If your summer plans involve lounging poolside and sipping umbrella-embellished drinks, then you’re going to want—scratch that, NEED—a summer look that involves sunscreen. And, it doesn’t hurt if the bottle by your side is as cute as this new Tarteguard 30 Sunscreen Lotion. To highlight every bit of its Broad Spectrum SPF 30 benefits, we’re giving away 30 must-have tarte goodies in our latest Tarteguard On Duty #SephoraSweepsS. From June 24, 12pm PDT to June 25, 12pm PDT, you can enter for a chance to win. First, follow @Sephora on Instagram. From there, upload an ORIGINAL photo showing us your best summer selfie. Be sure to include the #SephoraSweeps hashtag in your caption. Best of luck!   See official rules here>
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