Hi, this seems like a commonly asked question but I'm gonna go ahead and ask again since the answers were given privately. So, I recently bought some things in store and I forgot to bring my card, how do I add the points from that purchase to my vib card? Hope to get an answer soon, thanks!
I my mom gave me her beauty insider card since she always forgets to use it and I go to Sephora constantly. I was wondering if there was a way to switch the number to my email as opposed to hers since I've been accumulating all the points myself?
So what do I do if my card was double charged. I placed an order it told me my billing address was wrong then I replaced it with the correct one placed the order again. It when through but I've been double charged.
Never wear the wrong foundation again. Our in-store foundation match service, Color IQ, allows you to find your perfect shade. On May 21, one lucky Twitter follower will win a five-piece foundation wardrobe personalized to match their Color IQ.
To enter for a chance to win, make sure you follow @Sephora on Twitter. Between May 20 at 12pm PDT and May 21 at 12pm PDT, tweet this sentence (and include your Color IQ in the blank): “Hey @Sephora, #MyColorIQ is _______ #SephoraSweeps.” Don’t forget to include #SephoraSweeps in your tweet. All eligible entries received during the sweeps entry period will be included in the drawing. The winner will be selected at random from the pool of eligible entries.
Don’t know your Color IQ? Go in store to get matched, or use our reverse look-up tool online ( http://www.sephora.com/color-iq) by entering the foundation you currently use.
See official rules below>
Im VIB Rouge since last year but from the beginning of 2014 all sephora emails state my status as VIB ,I contacted FB team many times and every time I was told that request is send to IT team for correction but it never changed I always find about rouge promotional codes on BT when either the code has been expired or I had already placed an order....Isn't it funny that I don't get advantage of Rouge only perks even a single time...Can I expect it to be fixed any time soon or you'll also give me a false promise???
Perhaps you can help - for the past few weeks I've barely been able to post on BT, I write out long answers to posts, etc. but when I try to click the red button to post, I get an error. It always says Please enter a valid URL. But I'm not even posting URLs, and no outside links for sure. Occasionally I try to link to a previous thread, say if the question is about contouring I might link to the Beauty Talk previous threads on contouring. But really - it doesn't matter at all. Even if my post has no URLs and nothing that could possibly be construed as a URL, I still get the error. If I try posting a link to previous BT question, and even if I delete that part of my post, same error. I'm using Chrome as I always do (as my browser). Can anyone help? Thanks.
I'm seeing that all of my reviews are showing up as anonymous, even when I am signed into my account. I know that this question has been asked before but the answers seem to have been given in pm's. Any ideas on how to fix this?
I just noticed that Sephora is listed as an exhibitor at TMS NYC 2014. Can you tell me what kinds of products you will have there? Will it be many different brands or will it be primarily the Sephora brand? Will you have cosmetics, skincare, and tools/brushes? Is there any point bringing my Sephora rouge card with me to TMS NYC 2014?
Hi there, I just got my palette in the mail and am quite disappointed. I opened the box and before even opening the palette up already saw some loose powder around it, when i opened it fully i saw that a couple of the pans are basically half way popped out, the gels appear to have a very weird almost frozen bubbly consistency and overall looks like the palette was either used or damaged upon delivery. I did swatch a couple just to see if i like the quality, other than that the damage is pretty apparent, i think, in the photos. Was wondering what can be done in a situation like this.
So I noticed that many of the Guerlain products are no longer available at Sephora. Also the new collection is missing (only a couple items are available) Too bad I will have to buy them elsewhere. I really wanted to buy compact meteorites.
Do any of the BT Mods manage the official Facebook page as well? Before saying message Sephora's page...I can't. The message option is gone, so is the posting option. I've rarely interacted with the page, and I may have to just to keep my friend code :/
It keeps telling me I am not registered as a VIB in the system but I am and have been since like August. Please help! If it make a difference I am using the generic form (sephoralove.com/vib) that was posted as I didn't get an email myself
When ordering, I can select either the regular box or the red drawstring bag but there's no giftopia choice. When I click on Learn More there's super cute giftopia giftwrapping. I'm in Canada, is this something not available here? Do the USA folks see a giftopia choice?
Hi Sephora, I'm trying to purchase the Formula X for Sephora The System set but after I add the system and then the nail polish color I want to my cart with my VIB code, it charges me for the nail polish. If I take off the VIB code it doesn't charge me. Why would it do that? I didn't enter a code to get the nail polish color so I am not using two codes.
I got just a tablet and was checking out BT with it, but while I can view the BT forums like normal, it won't actually let me sign in to post anything! Anyone else have the same experience, or better success than me?
I was wondering if Sephora has recalled anything and if so is there is list somewhere. I know other websites keep a list of recalled items and I know the CDC has a list but I was wondering if Sephora keeps one.
- What is the VIB Holiday Shopping Event? VIB Holiday Shopping Event is a promotion offering VIB Rouge and VIB clients 20% off all purchases from November 7-11th. - What will be offered during the shopping event? VIBs will receive the below benefits for the entire 5 days, happening each day at your local Sephora store: • 20% off for VIB Rouge and VIB clients, plus a discount for one guest • Complimentary Limited-Edition Sephora Tote • Seasonal Makeup Looks at the Beauty Studio VIBs and VIB Rouge will receive an email inviting them to the event on 11/5. If you are a VIB or a VIB Rouge and have not received the email by 11/5 please log into the VIB only section on BeautyTalk and print the invite here> http://seph.me/17Kv3VB
- Can’t make it to a store? Share your 20% off with a friend. Online only. Click here to share with a friend> http://www.sephoralove.com/vib/ - What does the tote look like? The tote is a striped laminated woven re-usable bag with the Sephora holiday theme. The tote is only available for VIB and VIB Rouge clients starting November 7th online and in stores (no promo code required). - Is the discount available at Sephora inside jcpenney stores? Yes, the 20% off discount and event are available at Sephora inside jcp stores. - Is the discount available with Canadian orders? Yes! The 20% off discount is available in Canada, online and in stores. - Can I redeem the 20% off offer more than once? The offer can be redeemed multiple times until November 11th. - Can my friend redeem the 20% off offer more than once? No, the 20% off offer for friends can only be redeemed once. - Are there any exclusions to the offer? The offer is not valid on purchases of Gift Cards or eGift Certificates, towards previous purchases and may not be combined with any other offers. - What is VIB / VIB Rouge? VIB and VIB Rouge (Very Important Beauty Insider) are the premium levels for Beauty Insiders. Spend $350 (for VIB) or $1,000 (for Rouge) at a Sephora store, on Sephora.com or in a Sephora inside jcpenney location in a calendar year (January – December) and you automatically earn VIB / VIB Rouge status for that year and the next. Learn more about the VIB and Rouge programs at any Sephora store or online at http://seph.me/HqvlXP.