Hi, I made a purchase in store today, and I used my beauty insider card. I already have 267 points originally, and I purchased $120 worth of products today. But when I checked my account, I only received 18 points. Why is that? It also happened to me before where I purchased an item during the 2x points Sephora Event, I got twice the points originally, but then a few days later, half of the point was substracted to my account. I dont know why that should happen when I kept the product and didnt return my purchase.
Just a heads up: I noticed many of y'all wanted the Sunday Riley Duo during the sale but it was OOS. As of right now (11-19-15, 4:51 a.m. EST), it's available. There are only a few left though, so if you want one go now and grab it before it's gone again!
Hi! I use 1N3 Creamy Vanilla from Estee Lauder double wear maximum cover. I want to try something else because of the spf 15 that is in it and in some lights it makes your skin looks overlighted and like a ghost. I would LOVE to try the Kat von D lock it Foundation. The problem is that I live in Holland, and they don't sell it here, so I will have to order it without testing Does anyone know wich shade wil look the most like the estee lauder 1N3? Hope someone can help me. (I have a yellow undertone and a light skintone, but afraid that light is going to be to light)
Hi I had make an order on sephora website on the 11/11/2015 an my account was debited with the amount of money required but the order indicate UNSUCCESSFUL AUTHORIZATION what would that suppose to mean since the money was taken and no refund was done
I went to my local Sephora store yesterday (Boca Raton, FL) and was disgusted to find out that Sephora has a somewhat new return policy for returns without a receipt. (It's new to me since I usually keep my receipts, unless the item was a gift) I was told by the rude store associate that because I made a return without a receipt within the past 365 days that I would be unable to return the items. I received a number of gifts for my birthday, which was two months ago, that I never used and decided that I would be better off with a store credit to purchase something that I would use. However, I did not have the packing slips or receipts for the items. I usually keep my receipts and packing slips and this and the other return without a receipt were isolated instances. One of the items happened to be a perfume body lotion that is only sold online, but I did not want since I did not get the matching perfume. The store associate initially argued with me that it was not from Sephora until I informed her that it was an online only item. I do not appreciate being treated like a criminal for wanting to make a return! This is not the proper way to handle a VIB customer. I understand that customers were abusing the return policy and that Sephora had to do something about it, but these items were unopened and in the original packaging. The body lotion even had the plastic around it! There should be a different policy for unused and unopened items. I do not have a long history of returning items and have spent a significant amount of money at Sephora over the years. However, I now plan to curtail my spending at Sephora due to this new return policy. One allowance every 365 days is a bit extreme! I recently made a purchase online that was a birthday gift for a friend and I did not give her a gift receipt because the packing slip had multiple items on it and I did not have a gift receipt for the item. That was for a Sephora brand item that obviously could not be mistaken as being bought elsewhere. However, I now regret making that purchase for fear that my friend will not be able to exchange it if she wants something else instead. I was just about to make a purchase of a birthday gift for another friend and opted to purchase it somewhere else due to this situation. Additionally, I was planning to buy many holiday gifts at Sephora and due to this instance, have changed my mind. You are punishing good, honest customers for the mistakes of others and I hope that other customers, like myself, think prior to spending exorbitant amounts of money at Sephora this holiday season until you start treating us better than the criminals you are trying to protect yourselves from! This is not the first complaint I have had about Sephora in the past 365 days, as I was very disappointed by the way the Epic (Fail) Rewards situation was handled. Just as Sephora is not giving me the benefit of the doubt with more than one return without a receipt within 365 days, perhaps since this is the second strike for Sephora within that timeframe, I should not be any more lenient and should take my business elsewhere.
Can anyone help me compare Boscia Cool Blue Hydration Essence and Belif Hungarian Water Essence? Has anyone used both? What was the difference in hydration and clarity to your skin? I use a low dose RX retinoid for my adult acne. It is working well, and I am not suffering from dryness perse, but when I wear foundation, it looks dry and a little ashy after a few hours. I was wondering which one of these essences would be better for hydration, to fix the textural issue with foundation, and also, if possible, help with the overall clarity of my skin ie not cause clogged pores. Thank you! http://www.sephora.com/cool-blue-hydration-essence -P387076?skuId=1613850 http://www.sephora.com/hungarian-water-essence-P39 4633?skuId=1686351
Oh no, not already 😧 Trying to set up my basket for the sale from my loves list & having a really hard time. I keep getting a message that my basket is outdated and to click on the basket icon. When I do that, it takes several tries. Also I cannot stay signed in. I keep getting mutiple error messages that my "token" is no good. Anyone else having trouble? Any advice?
Hello everyone Around this time last year, I started getting into beauty, makeup, and skincare. Before then, I was using a tanning bed multiple times a week, if not everyday. I stopped last December after really considering how it was affecting my skin in the long run. I'm really missing having a beautiful tan, and though a nice 15 minute nap in a tanning bed sounds amazing, I know there's way better/healthier ways to get that glowy tan. How do you ladies self-tan? Do you get spray tans? Or do you strictly use at home products?
I was wondering if you could help me determine which products/brands satisfy the following conditions and would be best for the following purposes. Conditions (3) : Acne Fighting OR Not Cause Acne (I get acne very easily & have very sensitive skin) Dewy /Glow. NOT Matte. Long lasting (I do not want to have to reapply repeatedly over the day) Purposes (8) : Foundation = I tried Bareminerals and do not like it because it was messy, made my skin look dry, and was matte. I liked Tarte Amazonian Clay because it had lovely coverage and a golden glow, but I believe it caused my skin to break out. Cover FX did not cause acne, but it lacked the golden glow. Any ideas? Cover Up = I was thinking Maybelline Instant Age Rewind because of ImJenn's videos, but if you have a better idea please share Contouring = For this, I am referring to the darker shade I would use for shadow. I need a product that I can apply gradually. I don't ever get it right on the first time and I would like to be able to monitor how it looks slowly as I apply. Highlighter = for this I am referring to the lighter shade I would apply to the bridge of my nose, below my eyes, etc. I am not referring to the shine that Benefit’s Watts Up! does. Like the darker contouring in #3, this one also needs to be able to be applied gradually. Mascara = Optimally, I would like one that helps eyelashes grow. However, ultimately, I need one that does not damage my eyelashes since I do not have much. Lips = I need something that makes my lips look glossy, but lasts long, or at least longer than typical lip gloss. I have liked Sugar’s Lip Treatment in Rosé, but I was wondering if there were other options. Finishing / Setting Powder = I would like one that makes my overall face more refined/defined and dewy. I liked the Hourglass Ambien Lighting Powder in Luminous Light, but I was wondering if there were other options. Fake eyelashes ? = What are your guys’ thoughts? Waste of time/money? Do they damage your eyelashes? I know that a lot of the characteristics I seek in each product may be unattainable. I am looking for which product would be the closest to those characteristics. As you can probably tell, I am very new to makeup, but am starting to learn as much as I can about it so I can enjoy it during my break from school to recover from depression. I sincerely hope I didn’t say anything irritating, but if I did, please let me know so I can clarify or rectify
I just got a 1 oz LP Restore Mask and was excited to try it out. Opened the seal to find the tub was only 1/3 full, and the consistency was like a stiff hair paste—not easily spreadable at all. At the very bottom there was a thin layer of what looked like the correct formula, more of a lotion consistency. Is this correct or do I have defective product? Anyone else have this experience?
Hi guys, can anyone recommend a dupe for the Molton Brown Pink Pepperpod scent? I usually get the body wash, but find that it is a bit pricey and now that I am back in school funds are tighter than before and I can't afford that anymore. I enjoy the light spiciness that wakes me up in the morning when I had a long night of work. Edit: I have smelled the Spicebomb and I did not like it. It was too strong and bold in terms of spiciness. I like how the Pink Pepperpod is slightly floral and would prefer a floral, spiciness. Thanks!
I placed my order but it didn't go through because my address wasn't right, so I tried a second time and it didn't work again. I still got charged for both times I tried to place my order??? How do I get my money back???
I currently use Mac ProLong in NW 20. Can you match me using the Urban Decay concealer, please and thanks. Based on the reviews, I understand this is quite a smooth and creamy concealer? I'm unable to access a store before running out so I'm needing to purchase online.
HI, I have the same problem Unsuccessful Authorization in my order and i have 2 pre authorization payment for 78$ each for my order..... please could you cancel one pre payment and let me know about my order when is gonna be ship. thanks
I was wondering why, when I sort products by "new" on the website, some new products come up, but also some products that have been around for a long time come up, but say "new". For example, when I sort foundations by what is new, the Lancôme Teint Idole 24 Hr comes up with "new" under it, although I know it has been around a long time. When I click on it, it has the same description and reviews from a long time ago. Does this just mean that the formula has changed? If so, I think it would be nice if it was put into an entirely new category so that the old reviews and answers to questions don't come up when I am trying to decide on the new formulation. Thanks.
Hi, So I have combination oily sensitive skin that is prone to getting congested and breaking out. I've been checking out Sunday Riley after hearing good things about them, but I'm not sure which oil would be best for my skin type. I'm currently using boscia Tsubaki oil as my oil with no problems, if that helps. If anyone has any experiences with the different oils and recommendations, they would be must appreciated! Thank you
So i applied online AND went to a job fair and passed the 3 rounds of interviews. The girl who interviewed me in the store said that she was going to call back the next week if i was in. I checked my online application status and it says "completed" beside the location i applied to underneath "interview information". What does that mean? Does that mean im hired? or no?
Hello! I was just wondering how long it will take for Urban Decay's Cannonball Ultra Waterproof Mascara to be back in stock online? I've been to two Sephora stores already and they don't have it either.
I wanted to post about an experience I had at SiJCP at a mall in North Carolina (The Streets at Southpoint - Durham) . For the second time in a row, I happened to be in NC when I found out a Rouge event was happening! This last time I couldn't attend the event, but later the day of the event I went to the mall and visited both Sephora and SiJCP. I had fun at both stores, but... There is an employee at SiJCP, Skye, who is truly a great SA. She was fun, helpful, friendly and above all - professional. I appreciated her feedback and direction, and when she asked if there was anything else she could help me find (as we continued to chat quite a bit after I checked out the first time) I made a flippant comment about a lipstick that has been OOS for months and was discontinued and kind of laughed it off, when she told me to wait, she thought she might have it, and went to check. She had two! She looked for more but she ended up just having two unopened, perfect lipsticks that I had been hunting high and low for! I was very excited to get them and even more grateful that she was aware of her store inventory - it truly was my lucky day to have Skye working on the day I visited!