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Sephora.com
Ok BT, what did you find today? Edit: Sticky plug to a FABULOUS thread. Found a  Deal? Post it here - http://community.sephora.com/t5/Hauls/Deals-too-go od-to-pass-Up/td-p/1513386  Edit 10-2, feel free to post if you find something from your favorite brand. Link to the item, price, and brief description so that folks can at a glance decide if they want to clickie to Love or Buy. ^-^   As an FYI, here are the 26 pages I'm trolling for what was newly added today . Usually pretty easy to do because the newest items have 20 loves or less and no reviews.  In general I will check in the morning and late afternoon and post what I find.   Acqua di Parma, Ardency Inn, Antasasia, Atelier Cologne, BareMinerals, Bite Beauty, Chloe, Elizabeth and James, Josie Maran, Jurlique, L'Occitane, Lavanilla, Marc Jacobs Makeup, Marc Jacobs Perfume, Marula, NEST, Obsessive Compulsive Cosmetics, Sephora Collection, Sephora Favorites, Smashbox, Tarte, Tata Harper, Thierry Mugler, Tocca, TokyoMilk Dark, Too Faced, Urban Decay, Victor & Rolf
BeautyTalk Feedback
are the black friday deals only in store? or online as well???
Stores & Services
So, I received the email saying that orders were delayed because of the sale, but it said my order will be here by Thursday November 20th (tomorrow) but I still have yet to receive a tracking number or an email that my order has shipped.... Has his happened to anyone else????  
Products
I'm travelling to Vancouver in a couple of weeks. One of the things I found on my last visit was the brand, Cake. I bought one of their dry shampoo powders. I'm curious to know what brands/products that will be new to me I should take a serious look at? Perhaps some holiday gift sets as well?
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Products
A few days ago I had an empty shopping list and I really wasn't planning a huge haul for the sale. Now, thanks to all of the posts dedicated to things you makeup and skincare lovers want to try or replenish, my list is ridiculously huge again.    Today I realized that the SimpleHuman mirror that I've been debating for months is sold here at Sephora. I had no idea. I also had no idea that there were TWO different versions with two different magnifications.   So my question (problem) is this-- Do I want them both? They sort of target different things. Would it be absurd to have both on my vanity? Has anyone else pondered choosing between them? Does anyone else own and use both? Thoughts? HELP 
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Products
I'm sitting here with my soft plush blanket and warm cat on my lap feeling very happy it's getting chilly. Got me to thinking, what are some good fall/winter staples for fragrance, lotion, makeup...etc? Doesn't even have to be about beauty. Do you love peppermint mochas from Starbucks? Eager to make/eat a pumpkin roll?  
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Sephora.com
UPDATE (11/7): So our request was heard, but the answer seems to be "no". You can reference this thread...  http://community.sephora.com/t5/Beauty-Insider/A-M essage-To-Our-Clients/td-p/1755302   Thanks everyone for working together to try to find a solution to this problem. Have a good weekend!   _________________________________   (IF YOU AGREE WITH THIS PROPOSITION, POST "YAY" (...or "YEA" as I've been told)    Dear Sephora Corporate,   We, Rouges, thank you for access to the sale a day early, but most of us did not attend the event or attempt to use our codes online yesterday. Last night and most of today, the server has been unstable or completely down. Because of this, I have not been able to make a single purchase yet. I (and those listed below) propose that the sale be extended an extra day.   Thank you, Nishcakes   P.S. May a Mod pass this on please?    EDIT: This would also apply to VIBs.
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BeautyTalk Feedback
Hi BT'ers! Because it is Valentine's Day and I LUVVVE you, I wanted to give you a little gift.   This thread is for you to post LINKS (yes links!) to your personal Beauty Blog. Not anyone else's, just yours.   We are a community after all, and we want to support each other. So show a little love and visit your fellow BTer's beauty blog.   And if you are thinking of starting a blog, do it! Then come back and post the link.*   <3, Candace Your friendly Community Manager   *1 link and 1 blog per member*
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Products
Curious out there, because I'm sure this has happened to a couple people. Items that are raved about so much, but when you tried it you were disappointed.   Here's my story,   Having the  Jurlique  Rosewater Balancing Mist in my loves for awhile now and going in store and trying it... I CAN'T stand the scent at all! It was such a sad moment, because I anticipated to try it for such a long time! 
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Products
I've been a VIB for a few years now, and my local Sephora is within walking distance of that "other" brand. I've heard rave reviews about their rewards program, most especially about their generous giving of free product with each new level reached and not samplers.   Today, I headed to my Sephora store for the VIB event, got my bag loaded up, and then...went to Ulta. I was actually there to get a tube of NYX lip gloss since I've heard so much about it, but I went through the whole store out of pure curiosity.   The verdict? While Ulta does carry drugstore brands and their rewards are pretty lofty in comparison...Sephora has my heart. Ulta felt too "superstore-ish". No offense, but a little...below...the standard and prestige of Sephora. So, Sephora, heed our call! Amp up our VIB rewards. Tidy up the shelves and demos in your stores (our store is a tad lacking in that dept.). And, keep up the great work! = )
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Sephora.com
With my last few shipments I noticed that Sephora started using OnTrac for rouge free three day shipping. I don't like the OnTrac online tracking system because it doesn't list an estimated delivery date. So how am I supposed to know if my package is.... on track?   If anyone has any advice on how to fix this, I would love to hear it.
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Products
So I seem to have the worst luck when it comes to makeup removers. I've tried both Sephora's regular and waterproof solutions, as well as Philosophy and the brands available at the drugstore/Target.    If anyone is willing to suggest a remover that I should try next, I would greatly appreciate it!     Thank you, thank you, thank you!!   PS: I typically do not wear waterproof eye makeup so it won't be a deal breaker if the solution isn't ideal for waterproof products. 
Stores & Services
This is very long... I just wanted to share my experience from yesterday. I went in to exchange the color on a foundation I purchased online. I am aware they do not accept online returns. I called Sephora customer service and made sure I could exchange colors. They said absolutely.  I proceeded to the store and was told by the lady, who represented herself as the manager on duty, they won't except returns. I kept explaining to her that I made sure they did. She kept insisting they won't. I asked her to call customer service. She did so, explaining to them I wanted to return it.  I got on my phone at that point and spent 39 minutes on the phone with customer service myself, who were just as baffled as I was.  I went back to the lady who represented herself as the MOD while on the phone to get clarification of who she was to document it with customer service. She then explained she was head of education. The actual manager on duty was with a customer. I went to the actual manager and explained to her the problem. She said she doesn't take online returns because it skews the numbers on the store, but she would do it this one time. She went back and retrieved the correct foundation color I asked for, light-medium neutral. I said thank you and left. Stupid me didn't check the color until I got to the car. She handed me medium neutral. I walked back in. I looked for the manager, she wasn't in the store. Only the previous lady.I went up to her and told her the manager handed me the wrong color. She said she won't exchange it. I was beyond angry at this point. I asked her title again.. She said "SEC" Sales Education Consultant. I told her, stuttering a bit, that she needed to educate her consultant better because they were not all aware of the new rule about exchanging. Her response was to put of hand on her hip, poke out her bottom lip, and mock me stuttering "I'm so sorry". I was mortified. I just turned around and left. I have never been treated that way in my life.  I am 34 year old. I had a stroke in January, due to having a hold in my heart i had no clue I had. I have spent months in speech therapy to talk normally again.  I had documented my experience prior to that particular episode with customer service. I didn't call back with this last particular experience with her mocking me. I was so upset. I don't think they would have understood me. A director of the store in supposed to call me back. Should I just wait for the call back, or should I call and make another complaint? Thanks, Bethany    
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Products
HiHi. I am recently intrigued by the various "skins" on the clarisonic systems, especially the mia2. I noticed that some can only be purchased by a specific retailer and my favorite one has to be from QVC. If you ladies have a clarisonic whether a regular colored or one with a different skin please show me!! BTW here is mine love you~
Stores & Services
I received a "Custom Makeover Gift" for my birthday. I booked a 45-minute custom makeover for this weekend. I'm excited because I have never received services from Sephora before. I'm really self-conscious about my skin (I'm 25 and have adult, hormonal acne). Are we not supposed to wear makeup for the makeover?   Thanks!
Products
I bought the simplehuman sensor mirror and I wonder if it is DEFECTIVE because it does not stay charged for five weeks as the reviews say. I charged the first time less than 7h as the green light no longer blinking. do you think the problem is there?
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Products
Of course not everything can be reused and we tend to keep it because we love the way it looks. But there's things like creams, or other bottles you can easily refill that we can put something in.    For example, I love the little Benefit skin care packaging. I kept the Benefit Moisturizing cream jar for the longest time, the other day I bought a moisturizing gel from clean and clear that smells divine and today I got the idea of squeezing that one out of the tube and into my benefit jar.    In a way, you get the sense that you actually rebought this item without much of the cost and stuff, filling that need to want to go buy more high end products.    This is a tactic that I'm using to fill my impulse to want to buy a lot of high end things (especially after this sale event we just passed!)   Have you guys ever done something like this? If so, with what? And now that I look at it, this clean and clear gel could totally pass for a benefit product! lol
Stores & Services
Hey BT, I had a really weird trip to Sephora today and I'm looking for some help sorting out whether it was a good thing or less good. (This post is really long because I have a lot of feelings thank you in advance for reading it)   So everyone who has worked at my Sephora for any amount of time knows me.  This is partly because I come in a lot (I try to use my Rouge perk of free makeovers as often as I can) and partly because I leave really positive, really detailed survey entries.   So everyone is always really nice to me and I always figured it was 1/3 desire for me to buy something, 1/3 wanting to get a good review, and 1/3 wanting to connect because they are human and I am human and maybe we can enjoy a brief chat.  Maybe the last third is wishful thinking.     One of the employees I've become particularly close to, like, i know his life in addition to him knowing mine and I hope that our interactions are more heavily weighted toward the human connection part of things but it's possible he is in it for the survey reviews and the product purchases (I don't really think it's the purchase part though because he is really invested in helping me stay on budget because he knows I tend to live outside my means in Sephora and he doesn't want me to have regrets - but it could be the survey).   So I've always known that I get a lot of love because of the surveys but I don't like to feel like that is the only reason people interact with me.  Even if it is, be subtle about it.   Today I heard some employees talking about me, one saying "oh yeah, that's Meg she does amazing surveys and is in here all the time, definitely get to know her" and I couldn't hear what the response was because I walked away from the display they were on the other side of feeling super awkward.  At the end of my visit the employee who was being told about me went out of her way to introduce herself and tell me she'd heard all about me and I was one of the family.  Had I not overheard her talking about the survey it might have felt nice, like I was being appreciated, but instead it felt kind of like being sucked up to.  It felt kind of slimy.   I definitely left Sephora feeling kind of sh*tty about my visit today and that has only happened one other time EVER.   Am I naive to think that employee/customer interactions can be more than just a financial (or survey related) transaction? Am I deluding myself thinking that these people might genuinely like me and not just like my tendency to ramble about how great they are on the surveys?   Sorry for the novel, if you got through this I'd love to hear your thoughts even if they are just telling me I'm delusional.
Stores & Services
My daughter starting to like make-up and I'm not the type of wearing make up and can't teach her much. I just don't want her to put too much or wrong make up for her face also it could be a nice gift for her birthday. Is it ok to make an appointment with a beauty advisor at Sephora, she is 12.  Is is too young, too soon to make an appointment with a beauty advisor for her at sephora? What about the classes? Thanks
Sephora.com
Im so worried reading all the posts from people whose orders didnt arrive on time, I placed my order 11/19 hoping that their 4 busines days shipping was true, Im going to a 1 month vacation on 11/28 and yes my order hasnt shipped, plus the automated system says will take another 2 business day I tried to cancell however they said they will send me an e-mail within 24-48 housr JUST TO LET ME KNOW IF THE ORDER WAS CANCELED OR NOT!!! First and last time buying from sephora I always go to Macys cus they have great customer service. I guess I learned the lesson!!
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Products
I was wondering if a mod could please help me     When will the Nars Ita brush #21 come back in stock?  I've been wanting this brush for a while now and I'd prefer to purchase it from Sephora. I talked with Nordstrom's and they aren't planning on carrying it anymore ( muuuwahhhh     I'm not sure if NARS is discontinuing this brush… Seems unlikely as it's really popular.  
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Stores & Services
Just thought I'd let all the Toronto ladies know. I wouldn't trust them with my own brows (I've seen girls come out after their services in the States), but if you're into this sort of thing, I thought you'd like to know it's now available!  
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Products
So we've talked about Dior, YSL, Guerlain a lot on here. What about Givenchy? I feel like no one ever mentions it, lol, but this new product piqued my interest: Pic from chicProfile. And I'm also eyeing this product on Sephora: http://www.sephora.com/le-prisme-blush-powder-blus h-P253313?skuId=1222918   Thoughts?
Products
I was wondering if there is a way to distinguish between skin care products that are very gentle verses ones that could be too harsh besides just the word "sensitive" on the bottle.  Thanks!  P.S. Are you guys able to access Beauty Talk through the Sephora app or do you have to go through Safari? 
Products
I was on Facebook today and I saw them post that their Violet Powder is online now with more items to be available in stores starting in Jan.    http://www.sephora.com/besame-cosmetics
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Products
LIST UPDATED 6/21/14 - Sephora also suggests contacting brands directly for more information and details than we have provided here if needed   Hello lovely BTers!! We hear you and we've been working to update the previous post Tiffany did in 2011 regarding Animal Testing. Since we carry over 200 other brands, the ones we've listed below have confirmed that they do not test on animals and/or we’ve confirmed the following brands on the PETA or Leaping Bunny list.  Please keep in mind that the sites may update their information more frequently than we do, but we will try our best to keep it up to date!   http://features.peta.org/cruelty-free-company-sear ch/index.aspx http://www.leapingbunny.org/shopsearch.php (yes, I posted an outside link, but its for your use & was approved )   Our private label Sephora Collection and Sephora Originals (Hello Kitty, Kat Von D, Formula X, and Pantone) are cruelty free (meaning that the products have never been tested on animals).   Any info we could confirm (vegan/gluten free) are listed below the links.  We hope this helps!!   Amika -  http://bit.ly/1ns7J3P (PETA)   Anastasia - http://bit.ly/dmGpFF  (PETA)   Bare Escentuals - http://bit.ly/1nCQQ  (PETA)   Becca - http://bit.ly/Kul5yK (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Betsy Johnson – http://bit.ly/1bMAgcK (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Bite Beauty -  http://bit.ly/1px3ze9 (Leaping Bunny)   Blinc - http://bit.ly/kzOLQW  (PETA)   Bond No 9 – http://bit.ly/1fa5hzk Vegan/Cruelty/Gluten Free   Butter London – http://bit.ly/Kulr8N (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Carol's Daughter - http://bit.ly/kDoUPh  (PETA)   Caudalie - http://bit.ly/K0ur4Z (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Clarins - http://bit.ly/1drQjhf (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Dr. Dennis Gross Skincare - http://bit.ly/1cV0lLp  (PETA)   DuWop - http://bit.ly/j2deqC   Hello Kitty - http://bit.ly/etHHT0   Hourglass - http://bit.ly/4kvSzp  (PETA)   Illume – http://bit.ly/1cV0nmu Cruelty/Gluten Free   Jack Black - http://bit.ly/khv2yF  (PETA)   JINsoon – http://bit.ly/1aCQUw0 Cruelty/Gluten Free   Josie Maran - http://bit.ly/dJ8G4F  (PETA)   Juicy Couture – http://bit.ly/K0uFJa Vegan/Cruelty/Gluten Free   Julep – http://bit.ly/K0uGwU Cruelty/Gluten Free   Jurlique – http://bit.ly/1abDbzR (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   J ustin Bieber – http://bit.ly/1cV0Bdo Vegan/Cruelty/Gluten Free   Kate Somerville – http://bit.ly/1cxsjvK Cruelty/Gluten Free   Kat Von D - http://bit.ly/11gvyT   KenzoUSA – http://bit.ly/1aCReus Vegan/Cruelty/Gluten Free   Keratinperfect – http://bit.ly/1kno5NX Cruelty/Gluten Free   Korres Natural Products - http://bit.ly/6wFIIp   L’Occitane – http://bit.ly/1aCRBW8 (we reached out to them directly & they confirmed Vegan/Cruelty/Gluten Free, but they are not listed on either site)    L’artisan parfumeur – http://bit.ly/1ehlTQt Vegan/Cruelty/Gluten Free   LivingProof – http://bit.ly/1eDGmzG Cruelty Free/Gluten Free Stylers   Make Up For Ever – http://bit.ly/1gcSZ5E Cruelty Free   ME Smooth – http://bit.ly/1cxsS8M Vegan/Cruelty/Gluten Free   Murad - http://bit.ly/kwC46T  (PETA)   Nails Inc – http://bit.ly/1dbFJQG Cruelty Free   NARS – http://bit.ly/199Ahgl Cruelty Free   NUDE – http://bit.ly/K0vMIS Cruelty/Gluten Free   Obsessive Compulsive Cosmetics – http://bit.ly/1cV1DWH  (PETA)   Ole Henriksen – http://bit.ly/1abDWJc Vegan/Cruelty/Gluten Free   Omorovicza – http://bit.ly/1aCSwFS Cruelty Free Perfect   Formula X – http://bit.ly/1gcTflm Cruelty/Gluten Free   Pantone - http://bit.ly/wjXwYp   Ren – http://bit.ly/K0w4j2  (PETA) “We do not test any of our products on animals. Our products are not tested on our behalf by any third party. The only animal products we use are honey and beeswax in the Lip Honey.”   Rosebud – http://bit.ly/1a2JtOt “There are no animal by-products in any of the salves or lip balms. Beeswax is contained in Brambleberry Rose Lip Balm, Strawberry Lip Balm, and Mocha Rose Lip Balm, however, NO beeswax is contained in Rosebud Salve, Minted Rose Lip Balm, or Menthol and Eucalyptus Balm”   Smashbox - http://bit.ly/cV7R0g  (PETA)   Tarte - http://bit.ly/9z2JWF  (PETA)   Tata Harper – http://bit.ly/1icj5aj  (LB, PETA)   TanTowel - http://bit.ly/JERYJb  (PETA)   The New Black – http://bit.ly/1iMMhaK Vegan/Cruelty/Gluten Free   Too Faced Cosmetics - http://bit.ly/mimfHa  (PETA)   Urban Decay - http://bit.ly/kMsQFE   (PETA, LB)   Wen - http://bit.ly/NJSeI8  - (LB)   We will be updating this list as necessary, since we are constantly adding and removing products on our site. If you have any questions regarding brands listed above, please contact them directly as they may reformulate products and change manufacturers   xo, Mia & the rest of the Mods