Bright Ideas
kssweetheart
Insecure? Google Chrome says I am.
Hi - I was checking out my shopping cart when I noticed that Google Chrome posted a 'warning shield' which states "this page includes scripts from unauthenticated sources" and "this page has insecure content".   Obviously there's a much longer explanation when you click 'learn more' but those are the just the highlights.   Anyone else seeing this or have more info about it? Thanks.
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gogreyhound
BEAUTY MASTER gogreyhound / BEAUTY MASTER BEAUTY MASTER / replied
this is all new to me, but sounds like you should check it out!  see post
HookedOnBeauty2
Have you heard of or shopped at The Cosmetics Company?
I've shopped at the outlets hundreds of times but never stopped into this store. Tonight I decided to browse around and had no idea they carried brands like Mac, Smashbox, Originis, Estee Lauder, Bobbi Brown, Clinique. The prices were pretty good. I noticed the Smashbox hydrating primer I normally pay $42 was only $24.   Has anyone shopped there? I'm curious if these are old expired products.
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SydBristow
HALL OF FAMER SydBristow / HALL OF FAMER HALL OF FAMER / replied
Hmmmm...a while ago I went to one.  I don't think the discounts can match most of the ones that come up with the specials you can get online and it's older products anyw... see post
msperfect
wipes, cleanser or liquid with cotton ball
Hello beauties! I hope everyone's summer has been AMAZING so far. Lately I've been seeing a lot of cleansers that remove makeup, and was wondering do these work well, even for removing eye makeup?
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weeeeweeeeeee
HALL OF FAMER weeeeweeeeeee / HALL OF FAMER HALL OF FAMER / replied
Oil based removers are best in removing waterproof eye makeup for myself. I tend to use Koh Gen Doh for my face makeup and a oil based remover for my eyes and lips.  see post
annec322
Sun Safety Kit 2014- I just bought it!
I went to the opening of a new SiJCP today.  I walked in and low and behold, there it was.  Just sitting there all innocently.  I knew right away that it was destiny.  Without further adieu...       Contents (according to accompanying pamphlet): Spoiler (Highlight to read) 0.5 oz Algenist SPF 20 Regenerative Anti-Aging Moisturizer 0.03 oz Bare Minerals SPF 25 Mineral Veil 0.33 oz Murad SPF 30 Essential-C Day Moisturizer 0.5 oz Ole Henriksen 50+ SPF Protect the Truth Sunscreen 0.5 oz Peter Thomas Roth 30 SPF All Day Moisture Defense Lotion 0.64 oz Shiseido 50+ SPF Ultimate Sun Protection Cream 1.69 oz St Tropez Self Tan Bronzing Mousse 0.23 oz Stila 30 SPF 10-in-1 BB Cream 1 oz Supergoop! 50 SPF Sun Defying Sunscreen Oil 0.5 oz Tarte Brazilliance Maracuja Self Tanner 0.14 oz Too Faced Chocolate Soleil Matte Bronzing Powder 0.5 oz Algenist SPF 20 Regenerative Anti-Aging Moisturizer0.03 oz Bare Minerals SPF 25 Mineral Veil0.33 oz Murad SPF 30 Essential-C Day Moisturizer0.5 oz Ole Henriksen 50+ SPF Protect the Truth Sunscreen0.5 oz Peter Thomas Roth 30 SPF All Day Moisture Defense Lotion0.64 oz Shiseido 50+ SPF Ultimate Sun Protection Cream1.69 oz St Tropez Self Tan Bronzing Mousse0.23 oz Stila 30 SPF 10-in-1 BB Cream1 oz Supergoop! 50 SPF Sun Defying Sunscreen Oil0.5 oz Tarte Brazilliance Maracuja Self Tanner0.14 oz Too Faced Chocolate Soleil Matte Bronzing Powder I'm most excited for the Algenist, Murad, and Supergoop! because those are all brands I've been meaning to try.  For those three alone, I got a good deal even if I give the rest away.    What does everyone else think?  Is it what you were hoping for?  Whose gonna get it?  
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laura819
BEAUTY PRO laura819 / BEAUTY PRO BEAUTY PRO / replied
I can't believe this but I was visiting my parents this weekend and the Sephora at their mall had a TON of these left! I almost squealed with delight when I saw it! I gr... see post
miabt
Animal Testing, Gluten & Vegan Info
LIST UPDATED 6/21/14 - Sephora also suggests contacting brands directly for more information and details than we have provided here if needed   Hello lovely BTers!! We hear you and we've been working to update the previous post Tiffany did in 2011 regarding Animal Testing. Since we carry over 200 other brands, the ones we've listed below have confirmed that they do not test on animals and/or we’ve confirmed the following brands on the PETA or Leaping Bunny list.  Please keep in mind that the sites may update their information more frequently than we do, but we will try our best to keep it up to date!   http://features.peta.org/cruelty-free-company-sear ch/index.aspx http://www.leapingbunny.org/shopsearch.php (yes, I posted an outside link, but its for your use & was approved )   Our private label Sephora Collection and Sephora Originals (Hello Kitty, Kat Von D, Formula X, and Pantone) are cruelty free (meaning that the products have never been tested on animals).   Any info we could confirm (vegan/gluten free) are listed below the links.  We hope this helps!!   Amika -  http://bit.ly/1ns7J3P (PETA)   Anastasia - http://bit.ly/dmGpFF  (PETA)   Bare Escentuals - http://bit.ly/1nCQQ  (PETA)   Becca - http://bit.ly/Kul5yK (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Betsy Johnson – http://bit.ly/1bMAgcK (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Bite Beauty -  http://bit.ly/1px3ze9 (Leaping Bunny)   Blinc - http://bit.ly/kzOLQW  (PETA)   Bond No 9 – http://bit.ly/1fa5hzk Vegan/Cruelty/Gluten Free   Butter London – http://bit.ly/Kulr8N (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Carol's Daughter - http://bit.ly/kDoUPh  (PETA)   Caudalie - http://bit.ly/K0ur4Z (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Clarins - http://bit.ly/1drQjhf (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Dr. Dennis Gross Skincare - http://bit.ly/1cV0lLp  (PETA)   DuWop - http://bit.ly/j2deqC   Hello Kitty - http://bit.ly/etHHT0   Hourglass - http://bit.ly/4kvSzp  (PETA)   Illume – http://bit.ly/1cV0nmu Cruelty/Gluten Free   Jack Black - http://bit.ly/khv2yF  (PETA)   JINsoon – http://bit.ly/1aCQUw0 Cruelty/Gluten Free   Josie Maran - http://bit.ly/dJ8G4F  (PETA)   Juicy Couture – http://bit.ly/K0uFJa Vegan/Cruelty/Gluten Free   Julep – http://bit.ly/K0uGwU Cruelty/Gluten Free   Jurlique – http://bit.ly/1abDbzR (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   J ustin Bieber – http://bit.ly/1cV0Bdo Vegan/Cruelty/Gluten Free   Kate Somerville – http://bit.ly/1cxsjvK Cruelty/Gluten Free   Kat Von D - http://bit.ly/11gvyT   KenzoUSA – http://bit.ly/1aCReus Vegan/Cruelty/Gluten Free   Keratinperfect – http://bit.ly/1kno5NX Cruelty/Gluten Free   Korres Natural Products - http://bit.ly/6wFIIp   L’Occitane – http://bit.ly/1aCRBW8 (we reached out to them directly & they confirmed Vegan/Cruelty/Gluten Free, but they are not listed on either site)    L’artisan parfumeur – http://bit.ly/1ehlTQt Vegan/Cruelty/Gluten Free   LivingProof – http://bit.ly/1eDGmzG Cruelty Free/Gluten Free Stylers   Make Up For Ever – http://bit.ly/1gcSZ5E Cruelty Free   ME Smooth – http://bit.ly/1cxsS8M Vegan/Cruelty/Gluten Free   Murad - http://bit.ly/kwC46T  (PETA)   Nails Inc – http://bit.ly/1dbFJQG Cruelty Free   NARS – http://bit.ly/199Ahgl Cruelty Free   NUDE – http://bit.ly/K0vMIS Cruelty/Gluten Free   Obsessive Compulsive Cosmetics – http://bit.ly/1cV1DWH  (PETA)   Ole Henriksen – http://bit.ly/1abDWJc Vegan/Cruelty/Gluten Free   Omorovicza – http://bit.ly/1aCSwFS Cruelty Free Perfect   Formula X – http://bit.ly/1gcTflm Cruelty/Gluten Free   Pantone - http://bit.ly/wjXwYp   Ren – http://bit.ly/K0w4j2  (PETA) “We do not test any of our products on animals. Our products are not tested on our behalf by any third party. The only animal products we use are honey and beeswax in the Lip Honey.”   Rosebud – http://bit.ly/1a2JtOt “There are no animal by-products in any of the salves or lip balms. Beeswax is contained in Brambleberry Rose Lip Balm, Strawberry Lip Balm, and Mocha Rose Lip Balm, however, NO beeswax is contained in Rosebud Salve, Minted Rose Lip Balm, or Menthol and Eucalyptus Balm”   Smashbox - http://bit.ly/cV7R0g  (PETA)   Tarte - http://bit.ly/9z2JWF  (PETA)   Tata Harper – http://bit.ly/1icj5aj  (LB, PETA)   TanTowel - http://bit.ly/JERYJb  (PETA)   The New Black – http://bit.ly/1iMMhaK Vegan/Cruelty/Gluten Free   Too Faced Cosmetics - http://bit.ly/mimfHa  (PETA)   Urban Decay - http://bit.ly/kMsQFE   (PETA, LB)   Wen - http://bit.ly/NJSeI8  - (LB)   We will be updating this list as necessary, since we are constantly adding and removing products on our site. If you have any questions regarding brands listed above, please contact them directly as they may reformulate products and change manufacturers   xo, Mia & the rest of the Mods
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shellerz
SCENE QUEEN shellerz / SCENE QUEEN SCENE QUEEN / replied
It is sad that we have come so far with development that companies still have to test on poor and innocent animals. I think labels should be SWITCHED or at least address... see post
alexisjoypotter
Can i return a product at sephora if i dont have a receipt?
I had bought the bareminerals mineral foundation and I noticed that it made my skin look cakey even when I only put a little bit on. I want to return it but the cashier did not give me a receipt. would I be able to get my money back? (the product is in my purchase history)
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beauty4ashes
HALL OF FAMER beauty4ashes / HALL OF FAMER HALL OF FAMER / replied
I thought to ask Sephora because many stores I shop I get emailed receipts for my records.  If it's email receipts, I can easily manage my folders from different stores... see post
MoreGun89
Check Your Bottles
just came across this post on Reddit in /r/tifu, original post by viva-c   "So one of my favorite makeup products is this makeup setting spray As you can see, the bottle is opaque. I use the product every day after I put on my makeup. I recently started running low and it wasn't spraying as good, so I took off the cap to look inside the bottle and see how much I had left. THERE WAS A SH*T TON OF MOLD GROWING INSIDE THE BOTTLE. I have been spraying mold on my face for an unknown amount of time but probably weeks. Your life can always be grosser than it currently is. If you didn't spray mold on your face today, be grateful."   edited for outside link and profanity.  May want to regularly check the inside of opaque bottles, especially this one if it wasn't end user error and was a batch issue.  YUCK!
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laura819
BEAUTY PRO laura819 / BEAUTY PRO BEAUTY PRO / replied
I was just going to post about this! After inspecting my other bottle, I threw it in my "empties" drawer. And then I went and bought a new bottle. I opened it, and, the ... see post
gmoss90
NEWBIE HERE SO BE GENTLE
Does anyone know if a product is out of stock online but I found it in a store 100 miles away, will that store ship it to me or am I gonna have to plan a dadgum fieldtrip for a $19 product?  TIA
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RandeeBT
RandeeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi gmoss90,   The store is not able to ship out items to clients. If the item is available online, but is not available in the store, you can always call your local ... see post
H216
Cleansing Water for Dummies
I posted a thread about removing my makeup/washing face with dry skin a while back. A lot of folks recommended cleansing water. Also, many threads recommend cleansing water, especially Koh Gen Doh.   So I finally placed an order for cleansing water (Claudalie since I love everything I try by them) and got it. I've used it a couple of times and do like how refreshing it feels but I have no clue if I'm using it the right way!   Currently, I come home and use a cotton round with the cleansing water and proceed to wipe my face with it. I don't use it for eye makeup if I wore eye makeup I use a separate eye makeup remover first (with a cotton ball) and then proceed with Claudalie Cleansing Water.   Am I supposed to rinse my face with regular water afterwards or is the wipeout by itself just fine? I will tell you that I've tried both and the time I rinsed with water afterwards, my face was so dry. The time I didn't, my face had a nice dewy glow. But I don't want to leave it on if it's not meant to be left on. HELP!!!
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H216
BEAUTY GURU H216 / BEAUTY GURU BEAUTY GURU / replied
Most BTers do recommend KGD but I chose claudalie due to it brung paraben free. I will still use eye makeup remover if I wore any eye makeup and still follow my night sk... see post
skk150
Sephora and LORAC
So as we all know, Sephora has not carried LORAC products for quite some time now. Does anyone know why this happened, and why they have not been brought back at any point? It's not as if LORAC dropped off of the face of the earth, either...they are still a fairly prominent cosmetics brand...it just baffles me why Sephora doesn't carry LORAC products. Can anyone answer my questions on this? Thanks!
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andyhtrieu
BEAUTY GURU andyhtrieu / BEAUTY GURU BEAUTY GURU / replied
Nordstrom also carries NYX, so I don't know what's wrong with having LORAC at Sephora.  see post
heathery123
Foundation - Tarte Vs. Others
I love the matte look, something very long lasting and full coverage.   I live in DC, extreme weather, humidity and cold. I've heard the Tarte Amazonion 12 hour coverage is a must try. Is this worth all the hype? I've tried Urban Decay, both MAFU brands, as well as MAC and even drugstore Rimmel. How does Tarte compare? Any thoughts, ladies? <3
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heathery123
BEAUTY MAVEN heathery123 / BEAUTY MAVEN BEAUTY MAVEN / replied
Awesome, so good to know, thank you! see post
lynneanne
does anyone else have the problem with their clarsonic needing to be charged after 3 days of use?
hello, I have the clarsonic ARIA and i have noticed that the battery dies about every 3 days and it needs to go back on the charger. I thought this was a little too often and I wanted to get some feedback from other people if this is normal or mine may be defective. I have only had it for a month. Granted, I use it twice a day morning and night and i use one full cycle and then about half of the next since it always turns off when i am almost done.
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notcreative
HALL OF FAMER notcreative / HALL OF FAMER HALL OF FAMER / replied
My husband always says I look like Sarah Jessica Parker (I disagree).  I love her though, so she can play me.   I just use my phone's camera for everything.  I have a ... see post
sundaespal
Can't Use Gift Cards Online? Thanks Sephora
Did you guys know you can only use 2 gift cards online for any one order? So if you have $10 gift cards from viggle or shopkick, you essentially can't use them to place an entire order. I'm really angry about this because the CS rep told me to just go to the store. I shouldn't have to spend money on gas to use my gift cards, not to mention the store never has point perks in stock, never offers samples, and I'll miss out on using promo codes. Apparently it's to cut down on fraud. What makes a low value gift card more fraudulent than a high value one?   Anyway, I thought I'd share this really awful Sephora policy. I'm a tad mad. Just a tad. As in not shopping at Sephora anymore kind of mad. That probably sounds ridiculous, but gift cards are a huge method of payment for me, and this policy makes them worth less than cash, which isn't fair.
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sundaespal
BEAUTY MASTER sundaespal / BEAUTY MASTER BEAUTY MASTER / replied
So I'm very relieved to hear that unlimited GCs can be taken over the phone, as it makes my shopping experience a lot easier! I have no access to some of my most favorit... see post
ShinyMagpie
Tarte sold out to a company that tests on animals...
This is their Facebook status:    To all of our tartelettes: As you may have heard, tarte has recently been acquired by Japanese company KOSÉ. It’s truly been an amazing ride, from the little venture Maureen Kelly started in her bedroom 15 years ago to the global powerhouse we’re privileged to join. Our vision has always been to create beauty products that are ‘healthy treats for your skin,’ foster the highest level of customer service and give back to the community and the environment. By joining the KOSÉ family and adding to that rich portfolio, we can build on what we’ve already accomplished with powerful products and explore expanding the tarte brand in new and exciting countries. And rest assured, we are committed to remaining a cruelty-free brand and will not test on animals. Maureen will stay on as the CEO and looks forward to continuing a lasting relationship with our tartelettes. xo, the tarte team!   While they claim they will remain cruelty free the new parent company KOSÉ DOES test on animals.  So extremely disappointing that Maureen decided to become a big sellout like so many other brands that start out with good intentions but cave into the money. No ethics after all I guess.    I can't post outside links but go ahead and google "KOSÉ animal testing" and see for yourself.      
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inmm
BEAUTY BOSS inmm / BEAUTY BOSS BEAUTY BOSS / replied
Just because the parent company tests on animals doesn't mean that Tarte will start testing on animals. With some corporations, the sub-brands have a lot of autonomy. As... see post
msperfect
Quality items $10 or under
Any makeup, skincare, body, nail, or hair items that work well for $10 or less? I know there is a page for $15 and under but I know there are some items not on there such as some concealer items. Anyone know of such products with great quality that are $10 or less?
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annypoo
HALL OF FAMER annypoo / HALL OF FAMER HALL OF FAMER / replied
I personally like the sephora eyeliner and the formula x nail polishes   http://www.sephora.com/waterproof-contour-eye-pencil-P377784?skuId=1473743   http://www.seph... see post
jennypenny1995
Sephora vs. Ulta - The Verdict
I've been a VIB for a few years now, and my local Sephora is within walking distance of that "other" brand. I've heard rave reviews about their rewards program, most especially about their generous giving of free product with each new level reached and not samplers.   Today, I headed to my Sephora store for the VIB event, got my bag loaded up, and then...went to Ulta. I was actually there to get a tube of NYX lip gloss since I've heard so much about it, but I went through the whole store out of pure curiosity.   The verdict? While Ulta does carry drugstore brands and their rewards are pretty lofty in comparison...Sephora has my heart. Ulta felt too "superstore-ish". No offense, but a little...below...the standard and prestige of Sephora. So, Sephora, heed our call! Amp up our VIB rewards. Tidy up the shelves and demos in your stores (our store is a tad lacking in that dept.). And, keep up the great work! = )
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roxystar4
HALL OF FAMER roxystar4 / HALL OF FAMER HALL OF FAMER / replied
Sephora for me. I've had to babysit way too many orders from Ulta (and have had used items arrive- ick). I will buy from Ulta but only when they have a crazy good sale o... see post
JesaH
Samples?
If I go into a Sephora store am I able to get a couple samples of different foundations? 
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laurabt
laurabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi JesaH, When visiting your local store, a cast member will be happy to make you a sample of any products that we carry upon request. They can also answer questions f... see post
ltlchef
Self Tanning Cream for the Face - Moisturize first or Self Tan first?
Hi,   I like self-tanning my face, but should I moisturize my face first, then put on the self-tanning cream, or put the tanning cream on first, and then moisturize my face? or does it not matter?
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lylysa
HALL OF FAMER lylysa / HALL OF FAMER HALL OF FAMER / replied
Hi, Itlchef!   Check out my response to your question below in the Ask the Experts area: http://community.sephora.com/t5/Ask-The-Experts/Self-Tanning-the-Face-Moistur... see post
callmefafi
Another disappointed visit to a stand-alone!
So yesterday, I was out and about with a friend helping her find a new handbag and couldn't help but walk into Sephora.  It was calling me.  I haven't made a big purchase in months.  i only visited to pick up some Purity cleanser.  So, I went in and walked around picking up some more cleanser for me and my daughter, 3 Little Wonders from OH, a mini JM Argan Light oil, and a MIA2 brush head.  Being a VIB rouge means nothing in the big stores.  I guess they see it all the time now so it's not as if we should be treated differently.  I didn't receive one sample...not even at checkout.  The associates actually just pointed me to the areas that I needed and didn't even walk me over to them or ask me if I needed assistance.  The only thing that was good is that I remembered that I had a 10% off email for my next purchase.    I want to love Sephora again but they are making it extremely hard.  Anyone have any suggestions for me...??
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mrsbaine
HALL OF FAMER mrsbaine / HALL OF FAMER HALL OF FAMER / replied
Yes!!! Social media for sure will get you results from the company. I've done it several times with brands and other companies. I have done a fair amount of shopping at ... see post
candacebt
Post a link to your Beauty Blog!
Hi BT'ers! Because it is Valentine's Day and I LUVVVE you, I wanted to give you a little gift.   This thread is for you to post LINKS (yes links!) to your personal Beauty Blog. Not anyone else's, just yours.   We are a community after all, and we want to support each other. So show a little love and visit your fellow BTer's beauty blog.   And if you are thinking of starting a blog, do it! Then come back and post the link.*   <3, Candace Your friendly Community Manager   *1 link and 1 blog per member*
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itsglotime
itsglotime / RISING STAR / replied
I have a beauty/fashion channel on YouTube; I have tutorials, hauls, DIYs, and more! :)   http://www.youtube.com/itsglotime see post
ChicDabbler
Not cool, Sephora, where are the sheet masks?!?!
ARE YOU SERIOUS?!?! How DARE you discontinue my favorite sheet mask again?!? First it was When Snow Angel, and now all 6 regular Karuna masks are gone from the website.     I don't understand. I just don't understand who is making these decisions. The Karuna mask wasn't even on the website for more than a couple months and it's gone. It's not even LE, and what's the point of writing a review on Sephora if the product is going to be gone in a couple months?!?! I know I'm losing interest in BT/Sephora, but I'm SO breaking up with you! Grrr!   *rage eating oreo ice cream + peanut butter*   ps. Don't bother recommending an alternative. I tried the Sephora , SK-II, Wei, Shiseido and others. No. I'm gonna go get me some Karuna from Beauty dot com now.
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lovelykatya
BEAUTY GURU lovelykatya / BEAUTY GURU BEAUTY GURU / replied
I totally understand what you mean .. I soo hate it too when fave products disappear and then never come back. Sometimes I wish Sephora will send out an email about item... see post
annypoo
Anastasia contour kit gone?
Has anyone noticed that the Anastasia contour kit is not listed on the Sephora website anymore? At least I can't find it when I search for it. Just curious. 
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mrsbaine
HALL OF FAMER mrsbaine / HALL OF FAMER HALL OF FAMER / replied
it was LE? I had no idea! Glad I got mine. I have a friend who wants it but was waiting till the fall. I guess she better get it.  see post
not20something
Bought UD Naked and do not like but threw away box and receipt, will they let me return it..?
I bought the original UD Naked palette and intensely dislike it. Dummy me threw away the box and receipt. Will they let me return it or exchange it?  Thanks.
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not20something
not20something / FRESH FACE / replied
Thanks for the replies. Kind of figured it might depend on the individual store. I do plan on calling first, as the closest Sephora to me is a good hour away. So I plan ... see post
HookedOnBeauty2
Sephora Favorites Customized Skin Care set
A fellow BT'er mentioned getting this set and a few were interested in what products were included.   My mall has both a Sephora store and a SIJCP so I stopped in last night and picked one up. It's only available at SIJCP (this is the first time I shopped there but will frequent it more often because apparently they have stuff a free standing store doesn't)   There are 12 items to choose from and it's $29 (you pick 5) You get a pretty makeup bag and a promotion for 50 bonus points inside.   My choices:     Bonus promo:   The choices:         Spoiler (Highlight to read) Spoiler (Highlight to read)      
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vchotia
BEAUTY BOSS vchotia / BEAUTY BOSS BEAUTY BOSS / replied
It looks like there are a couple different plastic esters that are used. If you want microbeads, the best environmentally-friendly ones are jojoba esters. They dissolve ... see post
kittichick
Missing part of Ulta order - Warning: Moderate Venting
I'm normally a pretty big Ulta defender. The store near me typically has very good customer service and, although they don't carry many of my favorite brands, they do carry many I do like and - here's the big thing - they have some seriously awesome GWPs. And I am a total sucker for GWPs.   Thus was the case last week when I got an email from Ulta advertising a huge 24-piece GWP (!!) with $150 purchase, only for Platinum members. Holy - 24 pieces!! Here's a pic from the email:     So I get it. Or rather, I order over $150 worth of products and add it to my order. Because - seriously, that's a huge GWP!! I was so psyched! Until today when I get the order and it's not there. IT'S NOT THERE!! ::insert string of expletives here::   I called Ulta and they're all out of them. They will send me a gift card to make up for it, which is nice, but if this GWP is actually worth the $300 the email claims, I can't imagine a gift card big enough to compensate for it. And the fact that this was the first cool perk for being a Platinum member I've received, I'm particularly bummed.   I know in the grand scheme of things, this is a teeeeeeeeny tiny event. But dang it... I felt the need to vent. And I figured some of you guys would understand the PAIN.   ETA : Over 24 hours later and I still haven't heard back/ received the email with the compensatory gift card. Maaaaybe it's because they need to jump through some extra hoops to send me a big enough gift card! /pollyanna
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kittichick
HALL OF FAMER kittichick / HALL OF FAMER HALL OF FAMER / replied
That's awful!! I really thought that they were making a serious effort to improve their customer service. Guess that didn't last too long. :P see post
melk9
Fake reviews.
I get the feeling that 70% of the reviews on Sephora.com are fake-- posted by the product distrubutor. I always click on the user and see if they've reviewed other items or not.. I mean, almost every product has at least 4 stars total. That seems a little unlikely. It bothers me.... Luckily they have a great return policy so you can try things out yourself. Thoughts?
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laurabt
laurabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi tomax, Thanks for your feedback on our Ratings & Reviews!  Obviously we are not able to monitor every single review that comes into our site.  But we do review a lo... see post
roxystar4
NARS Ita Brush
I was wondering if a mod could please help me     When will the Nars Ita brush #21 come back in stock?  I've been wanting this brush for a while now and I'd prefer to purchase it from Sephora. I talked with Nordstrom's and they aren't planning on carrying it anymore ( muuuwahhhh     I'm not sure if NARS is discontinuing this brush… Seems unlikely as it's really popular.  
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HookedOnBeauty2
BEAUTY GURU HookedOnBeauty2 / BEAUTY GURU BEAUTY GURU / replied
Thanks Randee. I will look into your recommendation.  see post
glossforevery1
Just wanted to post today's makeup items and some serious regulars this month!!"
glossforevery1
BEAUTY WHIZ glossforevery1 / BEAUTY WHIZ BEAUTY WHIZ / replied
They are GREAT, I love using them as lipsticks too!! see post
cutestheidi
I got an item in the mail as a gift and I want to return it.
There was no return address and it has nothing with it so IDK who sent it to me! I do not want it, it is an expensive shower head that I see Sephora only sells online. Can I return this to a store and get a merchandise credit? I don't see anywhere else that sells this item.
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DiVWA
BEAUTY MASTER DiVWA / BEAUTY MASTER BEAUTY MASTER / replied
IDK how the scammer got the credit card number. Even with comparing notes with other victims, we could never figure it out! see post
kssweetheart
Wishing a Happy and Healthy 4th of July to all.
This was one of my Dad's favorite holidays, so it's a little bittersweet not having that All American Patriotic Man with us this year.   He always did fireworks for us and the neighbors. How did he get them? Don't ask, Don't tell!! Or as they said in 'his' Navy "Loose Lips Sink Ships!"   My All time Favorite 4th of July Moment ~ When the Pinwheel 'firework' he attached to the tree came off after it started spinning and  quite literally  Chased Him Up The Street!!   If only we had a video camera.    My Least Fave 4th of July Moment ~ When the Tooth Fairy didn't come to get my tooth one 4th of July. My Mother explained that, as it turns out, the Tooth Fairy is afraid of fireworks! Just in case any of you had the same traumatic event happen in your young life.   What are your All Time Fave and/or Least Fave moments?   Safe travels and safe fireworks to all ~ please think of my Dad should you see a "Pinwheel". (that man could run  fast! )
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starsandbucks
BEAUTY MASTER starsandbucks / BEAUTY MASTER BEAUTY MASTER / replied
I also lost my dad this year. He was very proud of his time in the Army and his service to his country and always enjoyed the 4th as well. We always had a flag hanging o... see post