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What's New On The Site Today, Canada?
Ladies (and gentlemen!)   Since Canada seems to be getting different/fewer brands added to the website, and any cross-border new releases seem to be several days to weeks later than US releases, I thought we could use our own 'what's new/found in the wild' post.   Please feel free to share any new products/brands you find on the Canadian site here.
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HALL OF FAMER veronika23 / HALL OF FAMER HALL OF FAMER / replied
New Dior Lipsticks http://www.sephora.com/rouge-dior-lipstick-P411036?skuId=1853456&icid2=products%20grid%3Ap411036 see post
Fall / Winter Found in the Wild 2016 (and Holiday Too!)
Until @TheSocialQuota wants to take this over again I'm going to keep the "Found in the Wild" thread going. All that is new on the Sephora site posted in one thread. If I remember correctly, sometime around mid-to-late August early holiday and many fall items start showing up on the Sephora site. So this thread is a place to post all of the new items or brands showing up here (or elsewhere if you want)....updated for Fall and Winter 2016. I will miss most so if you see a new item please post it!!    
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HALL OF FAMER veronika23 / HALL OF FAMER HALL OF FAMER / replied
New Dior lipsticks are up... Can available now / US coming soon.   http://www.sephora.com/rouge-dior-lipstick-P411036?skuId=1853860&icid2=products%20grid:p411036 see post
The Question Thread: Because not all questions need their own thread.
I'm making this thread because I simply don't want to create a new thread for every little question that pops into my head, nor do I think that most questions need a separate topic.    I had previously just dropped whatever random question that came to mind into the Random Thread (thanks jemly!), but I had been thinking about starting this for a while and figured I'd give it a shot to see if it could be of any use.    I'm well aware that the people who could best utilize this thread will likely remain completely oblivious to it, but if it can consolidate even a small fraction of questions -- and maybe even generate some interesting conversations both beauty and non-beauty related -- that seems worthwhile.    Official thread mascots: The Curious Puppies.   Official thread anti-mascot: Lucille Bluth.   It probably would've been wise of me to have a relatively inane question to use as an example and kick this thread off...    Well, since I apparently don't have any pressing questions, I'll start with this two-parter:   What's your favorite drug store nail polish shade AND which official mascot puppy is your favorite? Bonus/Extra Credit: What's it's name?
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HALL OF FAMER samls324 / HALL OF FAMER HALL OF FAMER / replied
Thanks! see post
PLAY! by SEPHORA Invitation FAQs
PLAY! by SEPHORA has some exciting news to share with you. Starting in May 2016, we’re expanding PLAY! to the lower 48 states and giving our PLAY! boxes a makeover!   For those of you already on the waitlist as of April 8 th , 2016, we will be sending out invitations in waves until all available spots are filled. Invitations will be sent based on when you joined the waitlist. Spots are still limited, so please act quickly if you receive an invitation. As a reminder, when you receive your invitation to join, be sure to enter the same email address used to join the waitlist. If you don’t receive an invitation this time around, or you joined the waitlist after April 8th – don’t worry! As more spots open up each month, we’ll continue to send out invitations on a rolling, first come, first served basis.   If you would like to join the waitlist, please enter your email by visiting www.sephora.com/play . You will be included in future months’ invitations.   Q: When will invites be sent out to people who are on the waitlist? A: The first wave of invitations for signup will be sent during mid-April 2016. They will continue to be sent out in monthly increments as the program grows.   Q: Where does PLAY! by SEPHORA ship? A: PLAY! by SEPHORA is currently only available in the U.S. and can ship to any address in the contiguous 48 states.   Q: If I do get an invite, am I guaranteed a box? A: Box quantities are limited each month. If you are invited to subscribe to PLAY! by SEPHORA, please redeem your invitation and claim your spot as soon as possible so that you don’t miss out on that month’s box.   Q: Will Canadians have an opportunity to subscribe? A: PLAY! by SEPHORA is not currently available in Canada; however, we will keep you posted on any plans for expansion.   Q: I am a US resident and do not live in one of the contiguous 48 states. When will PLAY! be available to me? A: We are currently exploring ways to expand our shipping capabilities to Alaska, Hawaii, Puerto Rico and US Military Bases. We'll be notifying clients as soon as we have an update and apologize for any inconvenience this has caused.   For more PLAY! by SEPHORA FAQs please visit the following link> http://www.sephora.com/play-faqs
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aniholl / NEWCOMER / replied
I just wanted to share this with you . The same thing happened to me and I too was on the waitlist , I was kind of frustrated too. what I did was kept checking the playb... see post
Glossier / Into the Gloss
Since Glossier launched its Phase 2 set today, I thought it would be a good time to start a thread for the brand. Plus, I'm a bit obsessed with its products.   I have a referral link (you get 20% off, PM me for it). $5 off $25 order, expires 7/27: SUMMER16 .   Phase 2 consists of a sheer matte lipstick, concealer, and tinted brow gel.      
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HALL OF FAMER TKLJ / HALL OF FAMER HALL OF FAMER / replied
Everything is shipping for free today (8/30). No minimum purchase and no code necessary. Free shipping ends at midnight Pacific.  see post
Which limited edition products and collections are must have and which to skip?
We've all felt the pain of those items that we would have gotten, should have gotten but now must pay way to much to buy from re-sellers.  Maybe collective BT minds can identify (while still in stock) the limited edition must haves. Heading into the holiday season the limited editions will likely be more extravagant and exciting.  I'm eyeing Burberry and Guerlain. Anyone have any thoughts on currently available or soon to be limited editions?   A lot of the holiday stuff is limited so I'm linking to the holiday thread as well :  http://community.sephora.com/t5/Beauty-Confessions /HOLIDAY-2016/td-p/2454167  
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HALL OF FAMER meganlisa / HALL OF FAMER HALL OF FAMER / replied
New Tarte holiday palette up on the tarte site.  Temptalia has swatches of the Vice XX lipsticks and some Star Trek items (and also the new Guerlain palettes but they ar... see post
HOURGLASS THREAD
As a longtime Hourglass lover and addict I figured it was time BT had a dedicated thread to one of our/my  favorite brands!    Direct link to the Hourglass page on Sephora: http://www.sephora.com/hourglass   What are your favorite products from this line?   New at Sephora: Vanish Seamless Finish Foundation Stick http://www.sephora.com/vanish-seamless-finish-foun dation-stick-P410532?skuId=1827419&icid2=just_arri ...   New at Nordstrom:   Coming Soon:      
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HALL OF FAMER Asche / HALL OF FAMER HALL OF FAMER / replied
This one isn't calling my name, but I am excited to see holiday stuff starting to pop up. :) see post
Play! By Sephora Subscription Box Review And Discussion
Share photos and reviews on your Sephora Play Subscription Boxes here. If you're looking for reviews on any other box, look here: http://community.sephora.com/t5/Hauls/Subscription -box-photo-sharing/td-p/973905    The subscription program is only offered by invitation at the moment. If you have not received an invite, you can join the waiting list here: http://www.sephora.com/play    I do not have control over who receives invitations (whether they live in test cities or not), but I will edit this once the program opens to new groups.   If you want more information on the program or have questions not related to someone's box review, please visit this thread: http://community.sephora.com/t5/Sephora-com/PLAY-b y-SEPHORA-Invitation-FAQs/td-p/2124432
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BEAUTY WHIZ pedsNP / BEAUTY WHIZ BEAUTY WHIZ / replied
Well, I received an application for PLAY and by the time I went to go and enter my information 2 hours later - POOF it was gone!  So frustrating.  see post
Sephora Canada Site Product Update Thread
Hello Canadian BTers!   I'm starting this new thread to act as the official update location of new launches, LE products, and brands that are on coming to the US site but may be launching (and returning) to Sephora's Canadian site at a different time. There are a lot of changes happening in real time over here, and in the spirit of communication, this thread is to keep our BTers abreast of the information we have. This is not going to be everything, and could also be subject to change (and hopefully we won't need this thread forever), but we are working with the Canadian team to get as much information for you as we can.   That being said, we will only be using this thread to speak to dates and info about big upcoming launches, LE products, and brands that are on the US site and are coming to the Sephora.ca site. If you have  a question about any of these things, drop it here, and we will do our best to track down the answer for you.   I realize that you guys are feeling all of the feelings right now about the new warehouse move, but this thread is not a venting loop, nor is it a thread to deal with customer service issues (as I don't have any access to our order systems). We've got quite a few of those on the community already (for totes good reason), but I'd like to keep this specific thread informational, if possible.   Okay on to the info! Here's what I know (previous releases in spoiler):   New Launches / LE products Spoiler (Highlight to read) Kat Von D 5th Anniversary Tattoo liner - July 9 (will post time when I have it) Early am PT, around 9 am. Kat Von D 5th Anniversary Tattoo liner - July 9 (will post time when I have it) Early am PT, around 9 am. Spoiler (Highlight to read) Bite Opal Lipstick & Gloss - This is coming to .ca, but has not arrived at the warehouse yet. I will update this thread when I get a date.  Bite Opal Lipstick & Gloss - This is coming to .ca, but has not arrived at the warehouse yet. I will update this thread when I get a date.  Spoiler (Highlight to read) Spoiler (Highlight to read) Urban Decay Naked Smokey Palette - Will launch at the same time as the US site, July 12 Urban Decay Naked Smokey Palette - Will launch at the same time as the US site, July 12 Spoiler (Highlight to read) Bite Limited Edition Lip Lab 007 - July 15 at 9 am PT Bite Limited Edition Lip Lab 007 - July 15 at 9 am PT Spoiler (Highlight to read) Bite Maple Collection - July 16 at 9 am PT - This is a different date then the brand gave on their Instagram, so FYI!! Too Faced Sugar Pop Palette - End of July, around 7/27 KVD New Liquid Lipsticks - Potentially same date as US (July 14), but could be a day or two later. Will have more info the week of the 13th.  These will be available by this Thursday 7/16 as well as some of the new Metal Crush eyeshadows.  Bite Maple Collection - July 16 at 9 am PT - This is a different date then the brand gave on their Instagram, so FYI!! Too Faced Sugar Pop Palette - End of July, around 7/27 KVD New Liquid Lipsticks - Potentially same date as US (July 14), but could be a day or two later. Will have more info the week of the 13th.  These will be available by this Thursday 7/16 as well as some of the new Metal Crush eyeshadows.    JEM (I know, I'm waiting with baited breath for this one too) - Tracking this one down after a special request from fellow Jem lover veronika23. The team is on it. KVD Studded Lip - 6 of the shades should go live at the same time as the US (around August 11), but 3 of the shades will go live later in August (Halo, Mercy, Solo)  Metal Crush Eyeshadows - confirming Restocks Spoiler (Highlight to read) Becca Champagne Pop will be back! I'm hearing next week but I will update this thread with a date when I have it.  Thursday 7/16 at 9am PT Becca Champagne Pop will be back! I'm hearing next week but I will update this thread with a date when I have it. Thursday 7/16 at 9am PT KVD Everlasting Lipsticks restock - I am hearing end of August, but will confirm Brands Spoiler (Highlight to read) Laura Mercier (all products) - July 9; I'll update with a time when I have it. Early AM PT, around 9 am. Laura Mercier (all products) - July 9; I'll update with a time when I have it. Early AM PT, around 9 am. St. Tropez - Coming back soon!  Drybar - TBC, but don't give up hope!  Omorovicza - Coming back! Target date is Fall (Sept) Ardency Inn - Coming Soon  Dr. Jart (except acne / SPF skus) - 8/27 PMD - Fall (Sept / Oct)  LaVanila - 8/27 (just deodorants, no fragrance or body lotion)   If you have a question about a new US release or LE product on the .ca site, post it below and I'll try to get you an answer!
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BEAUTY GURU ArvSeph / BEAUTY GURU BEAUTY GURU / replied
I added the Soko to Tokyo in my cart and it says 'out of stock' but Scouted by Sephora one says 'it cannot ship outside of US' so may be, may be Soko to Tokyo will be av... see post
Kat Von d lock it products #lockitrevolution
i recently received a variety of Kat Von d lock it items for free to review from influenster and I am in love. The concealers are light an airy, yet cover well with no creasing. The setting powder sets it perfectly with a light finely milled setting powder. The brushes assigned for each are beyond great quality and I am truly impressed 
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MaliBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi bamster,    We are happy to hear this and thank you for your positive feedback! These are really great products. I love the brushes too! I recommend leaving revie... see post
where is the serpentina palette
nyone know what happened to the Kat Von D serpentina palette? I can't find it. It's not in my loves list either 😑
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keelybt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi friedrice, regretfully that palette is now out of stock and we do not have a restock date online. You may want to check your local Sephora store to see if it is still... see post
Do you have a Tria? I think my "new" Tria might be used?
I just got my Tria from Sephora online order yesterday, it came with a thick instruction booklet and a quick start guide. I hold down the power button to turn the Tria on, placed the bottom against my skin to unlock, then placed laser against shaved area to zap.   Of course I completely ignored the tag asking me to activate since it worked, but then I decided to read the thick instruction booklet today. It says that before first use, you must charge it and you will not be able to use the Tria unless you activate it first via web/phone .   Well, my "new" Tria was fully charged right out of the box and did not need activation to use (I hear beeps and feel the burn/sting/zap when placed against hair area)....... It looks new with everything in their place but there's no seal on the box....... Is this normal? Where you able to turn on your Tria and use before activation? Did it came with a full battery?
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BEAUTY MASTER ajf1 / BEAUTY MASTER BEAUTY MASTER / replied
 @ChicDabbler I have a Tria from Sephora and it came the same way. I'm not patient. LOL Anyway I think the call in thing is not really required and some edits in product... see post
Lancer's Dani Glowing Skin Perfector
I love this product, but it's so expensive! Can anybody suggest a similar product at a lower price point? 
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MaliBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi csaltonstall,   I think you might like the Becca Shimmering Skin Perfector™! This is at a much lower price point, but you won't compromise quality.   Another ... see post
Did Sephora Stop Carrying the BECCA Perfect Skin Mineral Powder Foundation?
  I used to buy the  BECCA Perfect Skin Mineral Powder Foundation  from Sephora (in Shell) but it doesn't appear anywhere on the website now, though the majority of BECCA's other products do. Will it be coming back or is it discontinued from Sephora?      
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BEAUTY WHIZ poppit / BEAUTY WHIZ BEAUTY WHIZ / replied
Awesome, thanks keelybt! see post
KVD Upcoming Releases & General Love Thread
This post is for discussion regarding KVD's new releases and all other things regarding her brand.       In addition to Sephora, Kat's own online makeup store (Kat Von D Beauty) also sells her products.   RECENTLY RELEASED: Lock-It Color Correcting Eyeshadow Primer- http://www.sephora.com/lock-it-color-correcting-ey eshadow-primer-P405808?skuId=1776913 Mini Shade + Light Collection- http://www.sephora.com/shade-light-eye-contour-qua d-P407872?skuId=1776889 Spoiler (Highlight to read)   UPCOMING PRODUCTS: 10 shades of High Voltage Metallic Liquid Lipsticks-Delayed, now releasing in Spring Spoiler (Highlight to read)   Concealer, Foundation, Powder & Blush Brushes-TBA Spoiler (Highlight to read)  LE lipsticks for charity & mystery eyeshadows-TBA Spoiler (Highlight to read)   Packaging Sneak Peaks: -New Matte/Metal Palette -Word design for blush & eyeshadow palettes -A new compact designed in the form of a wax seal -Serpentina palette ("Jeweled tones.  Tarnished gold and coppers.  Peacock feathers and Cleopatra's headdress.  Crimson Nile.  The Shades will be epic.") Spoiler (Highlight to read)   Upcoming products without additional information: Kat & Kandee Collab Kat & Too Faced Collab Shade + Light Obsession Everlasting Obsession Liquid Lipstick Set Studded Kiss Lip Liner Kit Makeup Wipes   Updated as of 3/04/2016
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HALL OF FAMER veronika23 / HALL OF FAMER HALL OF FAMER / replied
OMG no @Maria88 lol  Sorry if my comment made you feel that way.  Wasn't my intention.  I was just saying I'm grabbing what she said from the chat and adding it :)   ... see post
IT'S BACK IN STOCK!
  A thread dedicated for those OMG ITS BACK IN STOCK! moments. Because everyone's keeping an eye out for sumpin' and who wants to keep an eye on a bajillion threads (even though there probably still will be). 
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HALL OF FAMER virgo87 / HALL OF FAMER HALL OF FAMER / replied
Wish the Light of the Party was available in Canada, I would buy in a heartbeat. see post
Is there a sephora store in London, UK?
kailuatann / FRESH FACE / replied
How can  I order from Sephora while I'm in London since I can't enter my address code? Teresa Windmiller kailuatann@aol.com  see post
Caudalie Beauty insider Reward with 4 samples has a pictogram that says to use the mask first? Is this a mistake?
The pictogram is titled: Voila! 4 Step French Beauty Routine   Then it says:   1. Detoxify - Instant Detox Mask 2. Cleanse - Micellar Cleansing  3. Treat - Vinoperfect Radiance Serum 4. Moisturize - Vinosource Moisturizing Sorbet   Is this a mistake or an actual routine? Has anyone tried this order ?   Or am i misunderstanding it and it's just listing the products inside?    
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HALL OF FAMER TrysBeautyItems / HALL OF FAMER HALL OF FAMER / replied
Micellar water isn't a true cleanser, it's more like a toner - swiped over the face.   A mask should be done on a cleansed face anyways, the water picks up what's left... see post
How can I see my previous reviews?
HALL OF FAMER SydBristow / HALL OF FAMER HALL OF FAMER / replied
Go to your profile page and it shows your reviews.   http://community.sephora.com/t5/user/viewprofilepage/user-id/677768 see post
How do I become a raw ingredients supplier?
My company is interested in becoming a raw ingredients supplier.  What is the correct venue reaching the raw ingredients buyers?
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How do I find the answer to my question that I posted days ago, without going down all 98,866 questions. Do you E-mail answers to us?
BEAUTY MAVEN tintintina / BEAUTY MAVEN BEAUTY MAVEN / replied
Just figured this out myself. You have a couple options. You can change your default setting by clicking on your profile pic as @TrysBeautyItems described. Under "Abo... see post
nc25 vs nc30 (MAC Pro Longwear)
Hello~ I don't live near a department store with a MAC counter or standalone MAC store.   I have been wearing MAC Pro Longwear in NC30 this entire summer! Yes, it is a tad orange, but I find that it blends to match my tan nearly perfectly. I was super worried at first when I bought it in the winter (NC30 in Full Coverage is apparently quite lighter and more yellow), but it's awesome for my summer skin. I usually mix it with argan oil or my L'Oreal pro-glow, since I do have dry skin.   And now, the REAL question...   I'm about to reorder, and I figured that I might want to order a lighter shade for the upcoming Fall, and also because I plan on making a DIY cushion foundation with it to carry around in the Fall during class. NC25 seems like the obvious choice, but I wanted to ask if it also was equally as orange, or if it was more yellow. I'm warm-neutral, and way too many foundations are too yellow or olive on me.    I tried to use Temptalia, but the only foundation that I KNOW matches my winter skin 100% is matching to NC30 (it definitely IS NOT!), while the NC25 matches to a more yellow shade in that line. When I matched all, the matches appeared very yellow in comparison to the NC30 shades.   Can anyone offer insight?
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Spring/ Summer Found in the Wild 2016 Thread
Just noticed that all of the spring stuff is showing up (early as always) but the thread is still specific to Winter (which it is...but tell the brands).  So what have you found, dear BTers, that is new on Sephora...
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HALL OF FAMER makeitup305 / HALL OF FAMER HALL OF FAMER / replied
@samls324 A Model Recommends on YouTube has a review and comparison on it in case you were interested! see post
how do i post a product review?
I'm interested is reviewing a product I just purchased from Sephora. Can anyone recommend how I do that? 
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HALL OF FAMER studz / HALL OF FAMER HALL OF FAMER / replied
Go to the product page for whatever product you just bought. Scroll down the page until you get to the reviews section. There will be a button saying "Write A Review". C... see post
OnTrac?
With my last few shipments I noticed that Sephora started using OnTrac for rouge free three day shipping. I don't like the OnTrac online tracking system because it doesn't list an estimated delivery date. So how am I supposed to know if my package is.... on track?   If anyone has any advice on how to fix this, I would love to hear it.
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MzKristine / FRESH FACE / replied
Seriously this carrier !!! They never knock, they deliver your package at 9pm and they deliver to different address (can't read the address right), always in hurry so th... see post
Hello hey do you deliver in dubai uae?
Hey do you deliver in dubai uae? or Do you have an online shop for dubai?  please let me know thank you
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keelybt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi GinaKim, at this time we do not ship to Dubai. You can find your nearest store here> http://www.sephora-me.com see post
Live Chat
DISCLAIMER: SEPHORA DOES NOT HAVE HAVE A "LIVE CHAT" FEATURE.   It just dawned on me to wonder why Sephora doesn't have Live Chat for Customer Service and product/shade recommendations?  Bobbi Brown does.  MAC does.  Why behind the times Sephora? 
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BeautyInquiry / FRESH FACE / replied
The employees are totally awesome. When you have a problem, they are sure to fix it. Great Customer Service! I give a 10! see post
What new feature(s) would you like to see on BeautyTalk?
SPECIAL GUEST AryaStark7 / SPECIAL GUEST SPECIAL GUEST / replied
Sign-in has been frustrating for me as a new user. Not clear when I've been logged out. I also would like to see a mobile version. see post
Mystery shopper
Sephora need to randomly choose some of the VIB/ rouge to be mystery shoppers in the stores. Not the ones they frequent but different ones to see how they are treated. I will be the 1st to volunteer because i'm fed up with being misunderstood by some of these SA's!!!  You wouldn't believe some of my horror stories. I wish I could secretly video and record some of my shopping experiences and send them to you. The sad thing is....I know I'm not the only one. Spoiler (Highlight to read)    
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EyePaletteQueen / FRESH FACE / replied
Any news on whether Sephora does offer mystery shopper jobs/assignments? see post
Sephora x Disney 2.0
Original TrendMood annoucement: Spoiler (Highlight to read)           Pictures from TrendMood and Specktranet: Ariel   Aurora   Belle   Cinderella   Snow White     Frozen   Price: $32 each   Release date: 9/15/15 (ONLINE and IN STORE ONLY at Sephora Downtown Disney)   LINK http://m.sephora.com/brands/1301
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HALL OF FAMER StephaniLynn / HALL OF FAMER HALL OF FAMER / replied
Thank you @notcreative @mrsbaine I've found all of the 2.0 series. The only one I'm lacking now is the Origional Cinderella.  see post