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There needs to be a wishlist that is SEPARATE from "loves"
I know that Sephora markets their "love" list as a place to save products your actually love AND products you want to try and send to people as a wish list. I hate this! I am partially posting just to get some validation that I am not the only one who feels like this!! There are several flaws with this system:   1) This artificially inflates the popularity of a product when you are considering purchasing. It makes it seems like products that are talked about a lot are highly loved - when in reality it could just be that a bunch of people want to try it. If they separated loves and wish list we could see who wants to try versus who bought and really loves. This would help the products because it would make what I want to buy again more clear but would also help consumers because we would trust the "loves" more to where they might actually sway my opinion on whether to buy. Right now, when I see a highly loved product it's a worthless number. Having 330k loves means nothing when I don't know if people really love it or if they are just interested in trying it.   2) It makes it IMPOSSIBLE to differentiate what I have bought and liked versus what I want to try. When you buy as much makeup as I do you forget what worked and what didn't sometimes. The section that keeps track of my purchases doesn't help either because it includes samples which clutter and confuse the list. I want a clean, self curated list for when I try a product and liked it so much I want to repurchase when I run out (loves) versus things I am interested in and want to buy (wish list). I find myself scrolling through my loves constantly asking myself "Did I try and like that? Why is it here?"   3) Last, but not least, I cannot SEND a wishlist to my family that includes things I have!! If my birthday is coming up and I want makeup, I can't use this feature on Sephora because right now my loves and interests are mixed. I may have added the Tarte Rainforest of the Sea foundation to my loves when I tried it and decided I wanted to repurchase. Now, if I send the list to my family they might accidentally repurchase for me the basically full foundation I already own. When in reality, if I send them a wish list I want them to get a list of products I want but DON'T HAVE! The solution to this currently is to not "love" products that I already own but want to repurchase, however that is a poor solution for brands because in five months when I finish the Tarte foundation if I don't repurchase right away (which I won't because I will have eight other foundations to finish) I will forget about it.   This mixed wish-list/repurchase list doesn't work as either! Both functions suffer as the result of being mixed with other.    I don't see why I can't have a "love" list and a "wish" list. 
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BEAUTY GURU CheerMomma / BEAUTY GURU BEAUTY GURU / replied
Totally agree I want to see   WILL REPURCHASE   WISH LIST   WAITING FOR SALE   i think Sephora could mine some good data out of lists like that to target their m... see post
T3 Blower Dry Blew Up Twice
Posting this with disbelief that I bought a T3 blower dry 2 years ago and it blew up after about 1 1/2 years.  Literally popped and blew up.  Brought the first T3 blow dryer back to Sephora and they replaced it as they should when you pay $250 for a blow dryer!!  New blow dry owned about 1 1/2 years again and I can't believe it the same thing blew up to the point that my dog in the adjacent room starting barking.  This is crazy and totally unsafe!!!  What's even more frustrating is that Sephora wouldn't return it and instead rejected the return and had me talking to TRE Customer Service who does nothing for you other than tell you to send a written problem statement that needs to be sent in writing via US Postal Mail.  So disappointing and really mail in this day and age??? I'm on  a website buying products but instead I need to dispute a $250 blow dryer blowing up by calling a customer support line and then getting an email that tells me to send a written response.  Shame on you Sephora!!!! You should support your products and not make it tough on the consumer especially when T3 clearly is a faulty product.
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BEAUTY BOSS xcicee / BEAUTY BOSS BEAUTY BOSS / replied
Wow I didn't know Amex doubled the warranty, that's an awesome perk! Do you know if this would apply to apple products as well? For example standard 1 year warranty + pu... see post
When is the Tarte Make believe line going to be on Sephora Canada?
Hello. I see that the Tarte Make Believe brush sets have been available on Sephora Canada for a few days now, but the rest of the collection isn't available  (like the eye & cheek palette). It's been out for the USA site for a while now. When is it going to be available online for Canada?    Thanks.    
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BEAUTY BUFF acsephora / BEAUTY BUFF BEAUTY BUFF / replied
Thanks for the suggestion! I posted over on the thread you told me about so hopefully someone will know something over there. see post
please add more options to the ingredient preferences search list!
so I've been on the hunt for moisturizers without silicone(anything ending with -cone or -oxane) in it and there's no option to be able to search that specific. I have to go through hundreds of items and look through ingredients tab (if provided) to know if one does/doesn't contain certain ingredients. It's really time consuming! not to mention quite a lot doesn't have ingredients list, and nowhere to find on the internet, like some dior products (don't know what the deal is). I like to know what I put on my face and it could prevent people from buying products with ingredients that they might be sensitive/allergic to.   same for hair products and makeup.   so please add silicone-free option to the 'ingredient preferences' list. I think it is really important. As well as pretrolatum/petrochemical/mineral oil-free.   Also please add more breakdown into moisturizers consistency/formulation/type. I saw oils, gel, lotion, cream, balm, etc all in 1 but there's no way to narrow it down to a specific consistency I want to find.   I hope someone who deals with the site read this and will be able to implement it soon enough.      
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BEAUTY CONNOISSEUR zenitshu / BEAUTY CONNOISSEUR BEAUTY CONNOISSEUR / replied
sweet. I might have to check shoppers for korres then. Sephora Canada doesn't seem to have the brand anymore on the website. :/   I would love to be able to use oil. I... see post
need help matching color!
Which of the new "lip liners to go" would be comparable (most similar) in color to the nano lip liner 13 belle beige?    
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keelybt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi NessaVL, I recommend trying  16 Nude Beige.    see post
Sephora.com error
Hi there, i would like to know what is going on with SEPHORA.com and safari? there's away an error
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MaliBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi @mbadia + @Euradyce,    Sorry for the trouble! As @fatimamummy, we are currently working on this. Please visit the link provided or send me a pm if you need furth... see post
I would love to be able to organize my loves list
I would love if we would be able to create folders on our loves list to further organize. We could create multiple folders and name them whatever we wanted, that would be so useful and I'm completely sure others would agree!
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BEAUTY GURU CheerMomma / BEAUTY GURU BEAUTY GURU / replied
I was just thinking that today as I browsed my list. I'd love a frequently purchased, lusting after, and a only if it goes on sale section on my list. If Sephora were cl... see post
DECIEM THREAD!!!
Their popularity seems to be growing and with all the their brands why not have a thread dedicated to them!   Brands: NIOD Hylamide The Chemistry Brand The Ordinary Stemm The Fountain HIF White Rx Ab Crew   Coming Spoiler (Highlight to read) INHIBITIF Grow Gorgeous Loopha HalfTone WoodPekker Esho Stencil INHIBITIFGrow GorgeousLoophaHalfToneWoodPekkerEshoStencil COMING SOON/NEWS: The Ordinary - Foundation March 27th   Where to Buy Deciem.com Sephora - NIOD/Hylamide/Fountain Beautylish - The Ordinary Well.ca - Hylamide/HIF/The Ordinary The Bay - Hylamide/HIF/Fountain   ~ Updated: March 16th 2017 ~
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HALL OF FAMER jen81 / HALL OF FAMER HALL OF FAMER / replied
I received my first the ordinary products last week. I bought the hyaluranic serum, niacinamide serum, azelaic acid, alpha Arbutin serum. I am trying to reduce some hype... see post
Newbie here
I just signed up to be a part of this community after 10 yrs of being a Sephora customer, & my very first post is a complaint about how AWFUL the new Sephora website is!!! When are they gonna get this squared away?!?!! It's been at least a week already! Grrrrrrrrr
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HALL OF FAMER wheeeee / HALL OF FAMER HALL OF FAMER / replied
We are a fun bunch!  There is a pretty active Pet Paradise thread.    (momto3poodles ) (lol)   http://community.sephora.com/t5/Beauty-Confessions/Pet-Paradise/m-p/2536... see post
f all the brands they carriedI cant shop by Brand now?!?! WHY?!?!
I loved that Sephora had a drop down menu of all the brands they carry. I used to be able to select a brand and see all the products available. Why was that feature taken off the website?!?! Sometimes I end up finding (and buying) new products based on those searches because I like a particular brand so I want to see what else they offer and find great new products that I fall in love with. BRING THE BRAND SEARCH FEATURE BACK!!!!!!! Seriously!
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BEAUTY WHIZ ClassicallyFab / BEAUTY WHIZ BEAUTY WHIZ / replied
It's still there. You just click on the Sephora logo to bring you to the main page, scroll down, and use the menu on that page. see post
When will Sephora restock the black and orange GlamGlow masks?
I tried a sample of the black one and loved it! But I wanted to try the orange also to see if it would help fade my freckles.
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keelybt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Autumnash, They both should be available again soon. :) Please make sure you are signed up for email notification! see post
All things K-Beauty!!
For those who don't know what this is, it stands for Korean Beauty!   Honestly, I'm surprised I don't see even more stuff posted about K-Beauty as it seems to be taking over right now.  I hear nothing but good things about their skincare, makeup, etc!   I recently got the Amorepacific cream as a 100 point perk and am really liking it for daytime moisture (although I think it may be better in the summer as I still feel a tad dry), and I hear good things about the Chosungah22 products which Sephora carries!   I also recently made a giant order through a Korean retailer called Jolse, can't wait to get my stuff!   Do you guys love K-Beauty? Do you have any reviews of stuff you've tried? I'm hoping to get this moving and that people will post in here regularly about skincare and cosmetics from Korea!
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HALL OF FAMER myumew / HALL OF FAMER HALL OF FAMER / replied
I love Korean skincare products! Some are my holy grail e.g. Son&Park Beauty Water, Belif moisturizers, Missha FTE and night repair ampoule 💕   I recently started pay... see post
Sephora.com Site Issues
Hey BeautyTalkers,   We want to make sure you know that we are working to fix the site issues affecting Sephora.com for the past couple of weeks. Some of the fixes we are working to restore include 404 error messages and "All Brands" page access. While we work on these fixes, please try clearing your cache/cookies and updating your browsers for a better experience.    We're starting to see improvements and are hoping everything will be working properly in a timely manner. If you see any issues please report them below.    Thanks! Katie  
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BEAUTY CELEB Sepanta / BEAUTY CELEB BEAUTY CELEB / replied
Thank God, I thought I was the only one experiencing this... At first I thought maybe Chrome was the problem, so I went to Safari and it was fine. Then Safari started go... see post
Unicorns: Wanted and Sightings 2.0
Hello Beauties! I got permission to start a new Unicorns Wanted Thread. If you aren't familiar with the term, Unicorns are items that are hard to find, sold out, LE (Limited Edition), Country Exclusive, things like that.    This is the current updated list of Unicorns Wanted. If you have anything you want, please feel free to post to this thread or you can PM as well. If you have a photo of the item, that could be helpful as well. If I missed anyone from the previous thread, I'm so sorry, please let me know.    If you see something that someone is looking for, please let them know. You can tag them, tag me, or PM them as well.    Also, if you get something and no longer need it, please let me know.   ABH- Mario Palette- Anewxa Spoiler (Highlight to read) Armani Eyes to Kill Intense in Rose Popillia #30- Libellules Spoiler (Highlight to read) Bath and Body Works Candle in Paris Daydream-StephaniLynn Spoiler (Highlight to read) Becca Rose Quartz Highlighter- Anewxa Spoiler (Highlight to read)   Chanel  Blushes: The new Cherry Blossom and Coralinne tweed blushes.- mrsbaine Spoiler (Highlight to read) Chanel Notorious-veronika23 Spoiler (Highlight to read)   CT Legendary Muse eye shadow palette-Imi82 Spoiler (Highlight to read)   Dior My Lady 005- Zpsid91 Spoiler (Highlight to read) Dior Miss Dior Blushes Especially 010-Zpsid91   Dior Nail Polish in 505 Early and 800 Now-Imi82 Spoiler (Highlight to read) Guerlain Poudre de Soie- StephaniLynn Spoiler (Highlight to read) Guerlain Rouge G in Gems- NarNarNars Spoiler (Highlight to read) Illamasque Melange-buggirl Spoiler (Highlight to read) Jo Malone Bitter Orange and Chocolate-LCResz Spoiler (Highlight to read) KVD Metal Matte Palette- bea0t, Samtian Spoiler (Highlight to read) Laura Mercier Rose Redezvous- StephaniLynn Spoiler (Highlight to read) Lipstick Queen Monarch-  Gwenhwyfar, jenpred, veronika23, Imi82 Spoiler (Highlight to read) MAC Pressed Pigment Summer Honey- StephaniLynn Spoiler (Highlight to read) Perfume from 1960's or before- meganlisa Spoiler (Highlight to read) Sephora COTY Marsala Eye Palette- liv545 Spoiler (Highlight to read) Sephora Formula X Alchemy III Nail Polish- Anewxa Spoiler (Highlight to read) Sephora Serpentine Collection Bags- Samtian Spoiler (Highlight to read)  Sephora Cinderella Mirror from 2013- Panda168 Spoiler (Highlight to read) Tom Ford Pink Glow Palette-sravanthi Spoiler (Highlight to read) Tom Ford Unabashed Palette- jenpred Spoiler (Highlight to read) UD Alice In Wonderland Palette- sangova Spoiler (Highlight to read) UNII Palette- melde Spoiler (Highlight to read)   YSL Star Clash Edition Lipstick in 09 Rose Stiletto- Anewxa Spoiler (Highlight to read)    
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HALL OF FAMER Samtian / HALL OF FAMER HALL OF FAMER / replied
Yay! Happy to hear! see post
Lighted vanity mirror-simplehuman or iHome?
I hope that this is the right place to post this question. I have decided that I want/need a lighted vanity mirror. I have narrowed it down to the simplehuman 5X sensor mirror and the iHome 1X/7X dual sided Bluetooth mirror. It seems like the simplehuman mirror is most popular and best rated (not by too much depending where you look) and the lighting is brighter. The iHome one has a regular mirror and a magnified side, which I like that I can switch back and forth. The Bluetooth feature is nice, but not a big deal to me. The one downside of this mirror is the lighting isn't as bright. Or maybe it isn't such a big deal. I don't live near a store that carries either, so I don't know how bright the lights are or not. I'm just going by the Brightness specifications online. Can you help me choose? Which one do you like better?
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SPECIAL GUEST mrsw09 / SPECIAL GUEST SPECIAL GUEST / replied
@myumew   thank you you so much for the reply. I appreciate your response! I have terrible lighting in my house and will be moving so who knows what it will be like in... see post
New to BeautyTalk - What can I expect here?
Hi, fellow Beauty Talk-ers!   I'm new to this community and was wondering what type of discussions I would find here. Any feedback would be great, thanks!
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HALL OF FAMER Anewxa / HALL OF FAMER HALL OF FAMER / replied
Hi @vvny and welcome to BT!    @lylysa did a great job explaining what to expect from this fun and friendly community!  see post
The website is virtually unusable on Safari.
 Links go to 400 error pages, searches do not load, etc. Could not even access link to send an email. Can not shop on this site -- very frustrating.
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BEAUTY BUFF amillion3147 / BEAUTY BUFF BEAUTY BUFF / replied
I am very disappointed in them right now. I don't shop often but when I do I order online. I am on a mac and simply can not access the site. I see post
Is OLE HENRIKSEN no longer making the Grease Relief Cleansing Cloths?
In OLE HENRIKSEN no longer making the Grease Relief Cleansing Cloths? These are the wipes in the green pack. They have disappeared on Sephora and the  OLE HENRIKSEN website. Is Truth on the Glow a good substitute? I love these wipes and now I cannot find unless I pay double or more on Amazon.ca.  
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BEAUTY CONNOISSEUR nicchic1 / BEAUTY CONNOISSEUR BEAUTY CONNOISSEUR / replied
Thank you keelybt!   Unfortunately, looks like they are not available on Sephora.ca see post
Makeup Newbie
So, I've always done the bare minimum when it comes to make up... Mostly because I am on the go starting at 5;30am and don't really have the time to do a whole lot, so I've never learned... I want to learn though, how to do eyebrows, and contouring etc. At the tutorial in store will they go over all that with me, and help me find all the proper shades of everything I need, because I am so lost when it comes to the world of makeup!!
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HALL OF FAMER Mcakes / HALL OF FAMER HALL OF FAMER / replied
Hi @Khoralea! Welcome to BT :D Yes you can definitely ask them to help you find the right shades. I also recommend going to Youtube and watching some tutorials there. Th... see post
Mini Makeover Highlighting
I'm wondering about the new option for a mini makeover, the fb promo for my area (square one Mississauga ON) talks about taking photo's after. Should you wear foundation in for this or is it best to come in without it? thanks in advance
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BEAUTY BRAINIAC hartna / BEAUTY BRAINIAC BEAUTY BRAINIAC / replied
thank you! see post
What's a good eye cream for dark circles?
I have dark circles under my eyes that need to go away. I'm not sure why I have them since I get enough sleep and none of my family members have intense dark circles.   What eye cream(s) would you recommend? I'm 23 and I don't have wrinkles nor puffy bags under my eyes. I just need something for the dark circles. Any help is appreciated!!
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MariekeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi @chrissysays,    Based on your concerns, I'd recommend Shiseido White Lucent Anti-Dark Circles Eye Cream, Benefit Cosmetics It’s Potent! Eye Cream, or Biossance ... see post
Website Down
The website isnt working for mac users. Any Link that i click on redirects to a bad server page. 
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BEAUTY MAVEN graecie / BEAUTY MAVEN BEAUTY MAVEN / replied
 Even private/incognito doesn't work on my mac.  Sephora website unavailable to me for a few weeks now.  I can post this but can't access loves list or search or purchas... see post
Natural Love Palette
When will sephora receive the Natural Love eyeshadow palette from Too Faced? It comes out tomorrow, I'm too excited!!!
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diaaannee / RISING STAR / replied
that would suck really bad if it was only online.. imagine how many people would get it if it was in store too.  see post
i have short black hair, brown eyes, and tan skin, what kind of makeup would be good for me?
NikkoBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
 Hi @Peightton20!   What kind of looks are you going for? If it's no trouble, could you post some inspiration pictures? Then we can help you pick out some items to r... see post
I am getting access denied when I want to edit my shopping cart. What do I do? Tried Google Chrome and it's happening there as well.
SIGHTSEER gaudyjezebel / SIGHTSEER SIGHTSEER / replied
If you're using Chrome, browse the site in Icognito mode. Either command + shift + n or click on 'file' in the top menu bar and select  'new icognito window'. It's the o... see post
Calling All Glow Lovers - TOMORROW
Get ready for major Nudestix NUDENESS… Introducing the all-new Nudies Bronze + Glow TOMORROW! These dual-ended all-over-face colors for the eyes, cheeks & lips come in three colors (top to bottom) - “Brown Sugar, Baby” (bronzed sun-kiss), “Hey, Honey” (golden sun-kiss), and “Illumi-Naughty” (pop of pearl). Plus, they double up with a detachable buffing brush on the other end! Make sure to check back in first thing tomorrow morning and be FIRST to grab these cute lil’ things when they launch on  Sephora.com !
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BEAUTY BUFF SexyGlamChick / BEAUTY BUFF BEAUTY BUFF / replied
These do look gorgeous and like @fatimamummy mentioned the "wet look" is appealing. I hope we get some reviews soon!    see post
Which highlighter is better?
I'm torn between the becca highlighter in champagne pop and the ABH glow kit in sun dipped. $40 for a whole palette seems like a better deal than $38 for one color, but I have heard great things about champagne pop. Any opinions?
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tbrown171 / FRESH FACE / replied
That helps a lot! Thanks! see post
AM I THE ONLY ONE WHO THINKS THIS NEW POP DOWN MENU IS ANNOYING?
HALL OF FAMER aydasu / HALL OF FAMER HALL OF FAMER / replied
  If you are desperate for it to work, quick work around:   For Chrome: 1. On right top corner there are 3 dots on top of each other click there 2. Click on setting... see post
Order still pending
I placed an order like 8 hours ago and it still says that it's pending. Is there any chance to confirm the credit card? Cause i need to get the order asap because it's present for my moms birthday.   Thanks in advice
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MariekeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi @ninasagova,   @sabrinas is right! Our distribution center does not process orders placed over the weekend, so it should be processed and shipped out I expect tod... see post
So nobody was gonna tell me Marc Jacobs Honey was discontinued???!!! lol What am I gonna do with life now
So nobody was gonna tell me Marc Jacobs Honey was discontinued???!!! lol What am I gonna do with life now  Spoiler (Highlight to read)    
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HALL OF FAMER shirleylin88 / HALL OF FAMER HALL OF FAMER / replied
I can appreciate the title of this thread. I hope you do find some MJ Honey girl!!!! see post