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When will the new Kat von D Studded Kiss shades be available?
She's been teasing them on instagram and I was really hoping they'd be out to coincide with 4x Rouge points.... 
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HALL OF FAMER carrierose / HALL OF FAMER HALL OF FAMER / replied
Yes, I'll have more time to ponder the shades, and maybe swatch if they make it to the store early.    Yeah, the gift cards are nice since I'm on a no-buy...I literall... see post
Would it be possible for us to work together and soundhound the music, piece it together here?
Or maybe a employee can post the playlists they see on the computer or the radio station they connect it to so we can find it online. What do you guys think? I know I heard Sam + Disclosure - Latch the other day but the song that came after I have no clue. If we each posted a song we heard or sound hounded we'd be able to constantly patch together a playlist and have a online record of songs that were played even at certain locations if we wanted to disclose that information just incase it's different location to location. What do you guys think? ^-^
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BEAUTY MASTER studz / BEAUTY MASTER BEAUTY MASTER / replied
I think the music sucks and I'm really tired of hearing the same 5 songs every time I walk in the store. It's headache inducing. see post
Something Exciting is Happening With Urban Decay...
I went on a little shopping spree today and both my Sephora and Dillard's Macy's were tearing up their Urban Decay displays. On Friday my Ulta was also dismantling theirs but I didn't think anything of it (they recently revamped to make room for a new Clinique and Lancôme center). Makes me wonder what new things are in store for the permanent line.
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BRIGHT FUTURE GEL SERUM CONCEALER- WHAT COLOR?
I'm trying to decide what color to get in the new Sephora Collection Bright Future Gel Serum Concealer... Help would be appreciated!   I'm fair with pink undertones. I wear Cover FX in P20, Too Faced Born This Way in  Porcelain, and Tarte Amazonian clay 12-hour Full Coverage foundation in fair beige.   Make a recommendation please! I'm thinking 02 Meringue will be my best bet!
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Bright Future Gel Serum Concealer- What Color?
I'm trying to decide what color to get in the new Sephora Collection Bright Future Gel Serum Concealer... Help would be appreciated!   I'm fair with pink undertones. I wear Cover FX in P20, Too Faced Born This Way in  Porcelain, and Tarte Amazonian clay 12-hour Full Coverage foundation in fair beige.   Make a recommendation please! I'm thinking 02 Meringue will be my best bet!  
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shipping
the site says that they ship to the netherlands, but when i want to check out i cant find the netherlands, sorry for my bad english. i hope someone understands me and can help me!?
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RandeeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Lilim2ne1,   When you have the items you want to purchase in your basket, you will need to click on the button that says "international shipping" on the check out... see post
highlighter
My jacklyn hill highlighter has a dent in it what do i do ?
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Murad versus Korres?
Murad AHA/BHA Exfoliating Cleanser versus Korres Wild Rose Daily Brightening & Refining Buff Cleanser? Has anyone used both of these products? I would love a comparison. I'm debating between the two of them for my morning exfoliating cleanser. Problems: breakouts on chin, rosacea (but not necessarily sensitive).
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HALL OF FAMER TrysBeautyItems / HALL OF FAMER HALL OF FAMER / replied
I've only used Korres out of those. You do feel the buff part, do not use with the Clarisonic or you'll tear up your skin. I can't use it daily, as it's too much for me.... see post
Beauty Before Brunch guest
I'm bringing my sister as my guest for the event this weekend, and I've never been before so I don't know exactly what to expect.  Do we have to walk in together, or will they let her in if she arrives before me?
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HALL OF FAMER lylysa / HALL OF FAMER HALL OF FAMER / replied
I like that the usual shopping crowd is smaller. Everyone's experiences range. Some folks like to go to speak with brand reps and try new items while some go in already ... see post
List of beauty grabs/under $10
Hi there Is there a way to see a list of products under $10? I go to the "under $10" option in the gifts menu but I don't see things like the sephora cotton pads How can I see a complete list?
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BEAUTY MASTER LindaDD / BEAUTY MASTER BEAUTY MASTER / replied
Actually, if you type in $10 in the search bar, it will just give you everything within $2 of that (so $8-$12). I modified the search so that it will show you everything... see post
Is this email authentic?
  I got this email yesterday and I wanted to check and make sure it is authentic, because I don't want to risk a scam and getting my account hacked.   It sounds like an exciting opportunity, but before I proceed, I wanted to check with the Sephora experts.
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BEAUTY PRO geekbeauty / BEAUTY PRO BEAUTY PRO / replied
I got it too - took some time to finish though see post
NARS concealer
I purchased the NARS under eye concealer because of all of the rave reviews and I am extremely disappointed! It creases horribly and has a very dry texture and not very good coverage. I guess I will stick with the Laura Mercier secret concealer until I can find a product with a creamy texture and more coverage. Any suggestions??
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HALL OF FAMER ghkim / HALL OF FAMER HALL OF FAMER / replied
i don't like the nars concealer either because of creasing. it does have great opacity though. i personally love the clarins instant concealer - great coverage, never cr... see post
Skincare with a beautyblender?
For as long as I can remember I have always applied my skincare routine with my fingers. Last night I was I was rearranging some things on my vanity and realized I have 2 beautblenders Im currently using to blend my foundation plus I have 4 more brand new ones and 4 Sephora sponges.   I was thinking of other ways to use them so I am turning to my lovely BT'ers who always have awesome ideas.   I used a Sephora one last night to aaply serum, moisturizer, eye cream and oil. I liked that I was patting it on rather then rubbing it in which typically happens when I use my fingers.    My only concern is does the sponge absorb too much product and less goes on the face? I would hate to waste expensive skin care to a sponge.   Can't wait to hear any other ideas you have and your take on using it with your skin care routine!
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HALL OF FAMER HookedOnBeauty2 / HALL OF FAMER HALL OF FAMER / replied
I agree. A lot of my skin care is expensive so I dont want to waste it either. I tried it out last night with a Sephora moisturizer so I wouldn feel guilty if it was my ... see post
Youtube Guru's
I started becoming obsessed with makeup after staying up countless nights binge watching girls on youtube. I have my favourite girls to watch on youtube but I feel as though my list is becoming shorter.  I personally enjoy watching girls around my age or a little bit older. If anyone has any suggestions about beauty gurus I might enjoy please let me know! My current favourite girls are; KathleenLights JaclynHill DaceyHapa KayleighNoelle CaseyHolmes LauraLee ReadySetGlamour Young Wild and Polished Tati Carli Bybel SML_x0 Nicole Gurriero Teni Panosian Elanna Pecherle   Youtubers I cannot stand to watch; MakeupbyTiffanyd Shaaanxo Zoella
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BEAUTY BOSS scairo / BEAUTY BOSS BEAUTY BOSS / replied
I only have 4 that I consistently enjoy watching for their beautiful tutorials and lovely personalities: Teni Panosian Lisa Eldridge Chloe Morello Sona Gasparian   ... see post
Waterproof Eyeliner
Can someone recommend a 100% waterproof eyeliner that's good for the beach and pool? Before, I've tried UD, Sephora, and KVD pencil liners, and all of them smudge after swimming. Today, I just received the Makeup Forever Aqua liner, I left it on primer for about an hour and tested it by splashing my face with water, it also smudged! I'm completely out of my depth here, nothing i'm trying seem to be working. I'll be very grateful if someone here can help me find the perfect waterproof black liner. 
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HALL OF FAMER lovelykatya / HALL OF FAMER HALL OF FAMER / replied
Look into Marc Jacobs eye liners, they are pain the a** to remove , and rarely smudge (I guess it depends on how well you try to rub them off/wash them off). So far I am... see post
Worst Return Of My Life
Two weeks ago I made a return to a store in Colorado while I was vacationing in the States. Bought a palette and decided to return it as it just didn't seem as amazing in person. Two weeks later my money still hasn't been returned to me from Sephora. > ~< The sad thing is that no one seems to know how to handle this. When I first (on the 23) called I contacted the VIB Rouge line, who told me to call my bank to 'double check'. Once confirmed there was no transactions from Sephora for the day I made the return I called the store who transferred me to Corporate office, who transferred me back to the VIB Rouge line.  = w= JFC what a headache.  Asked to speak to a manager right off the bat and upon getting a manager she said there was nothing she could do as she was in charge of Sephora.com department. She did however (THANK YOU!!) call the store and spoke to the manager to explain what was going on. They then called me and said I needed to wait until the 28 before they could do anything. So low and behold, called today and they said they will call me back tomorrow and hopefully  be able to tell me what's going on. Mostly a rant. I am so angry. I have spent at least three hours on the phone just because I made a stupid return. I have never had this issue before and I am so frustrated since I have to go out of my way for a mistake that they made. > n< But it did get me thinking (since the SA at the store said she had never seen something like this before) has anyone else had issues with making returns at Sephora? I never had in the past but I wonder if it had something to do with the fact I was making a return to a store in a 'foreign' country so something happened there. Thoughts?
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HALL OF FAMER NailsForLife / HALL OF FAMER HALL OF FAMER / replied
I suggest doing your homework before Sunday's call and as suggested earlier, getting options from your credit card company as to what you can/should do.  That way, when ... see post
In need of a really good shaver
I am in need of a really really really good shaver ASAP. I have been using this one for a couple months now and i am breaking out around my bikini line from this shaver and on my legs. I want a really good shaver not won't irritate my skin!
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BEAUTY WHIZ CRAZY4MASCARA / BEAUTY WHIZ BEAUTY WHIZ / replied
I like the pink one!! Plus it smells really good too see post
Sunday Riley Why ?
Got a sample of Flora loved it. Ordered a bottle and it smelled like funky (rancid) salad dressing. This happened with a bottle of good genes too. Every other bottle I get seems to be a old or funky batch. Do they even put expiration dates on this stuff? Anyone else having a similar experience with Sunday Riley?  
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BEAUTY PRO beautyaddict99 / BEAUTY PRO BEAUTY PRO / replied
I have the following products from SR and these are the dominant smells for me:   Good Genes - lemongrass/ginger Flora - roses and pomegranate/berries Luna - chamomi... see post
Sensitive Combo Skin
I have combo-dry sensitive skin and I'm looking for a mask or serum to throw into my weekly rotation. I'd ideally like something with hyaluronic acid to plump up my skin. I just tried my first sheet mask last week (Boscia's Hydrogel Vitamin C- obsessed!!!) so I'm open to any suggestions. My current skincare routine is as follows:   Morning: FAB Cream Cleanser, Clarins Beauty Balm mixed with Clarins self tanning drops and La Roche Posay SPF 50 tinted mineral sunscreen.   Night: Bioderma Sensibio H2O, FAB Cream Cleanser, Clarins Energizing Cream or Peter Thomas Roth AHA Moisturizer or Korres Wild Rose Sleeping Facial, Clarins self tanning drops, and Korres Wild Rose Brightening Eye Cream. Sometimes I substitute Kosmea's Rosehip oil instead of moisturizer if my skin is breaking out or if I get a little red in the sun (which I try to avoid).   Any product suggestions would be appreciated.
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BEAUTY MASTER studz / BEAUTY MASTER BEAUTY MASTER / replied
I love a good hydrating mask! My skin is on the combo/sensitive side, with an oily T and normal to severely dry cheeks. I use Glamglow Thirstymud and Origins Drink Up In... see post
Illuminating Powder Foundation for Dry Skin
Hi,  I am looking for a good powder foundation for mature skin that has medium coverage with a little glow.  This is mainly for summer during beach vacation.  Looking for something quick and flawless.  Any suggestions?
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HALL OF FAMER lylysa / HALL OF FAMER HALL OF FAMER / replied
I would suggest Smashbox's HALO powder, it offers light to medium coverage on its own but can be used sparingly as a setting powder over liquid or cream make up. While i... see post
Emails
Would like to receive email notifications of upcoming events, promos etc. Thanks. Sandy
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DaneeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi @jadsjd! :)   I just refreshed your email subscription. Please add us to your address book or safe senders list so you don't miss an email: sephora@shop.sephora.c... see post
New Laura Mercier Candleglow Luminizing Palette
Hello, I was wondering if anybody has had the chance to play around with this palette, since I ordered it on impulse (makeup junkie problems) lol. So far I have heard from one person on Youtube that she is disappointed with the eyeshadows but the highlighters are amazing. Just want other inputs regarding this palette if anybody owns it. 
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BEAUTY WHIZ Neyna805 / BEAUTY WHIZ BEAUTY WHIZ / replied
I sure will and yes its lovely! :) see post
Warning about HUM supplements
I tried HUM Killer Nails supplement from Sephora for four days and broke out in severe hives all over my body. I had to have a shot of steroids and I can still see the scarring. The PA at urgent care told me that the dosage on the bottle (which is Biotin) was 50x the recommended dose. Guess I shouldn't buy nutritional supplements at a cosmetics store!
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BEAUTY WHIZ bloom9159 / BEAUTY WHIZ BEAUTY WHIZ / replied
I'm so sorry, that's awful! I'm glad you posted this though. I'm all for getting vitamins, but as bratknits mentioned there's pretty much no supplement regulation in the... see post
Future Customized Sephora Favorites Kits
I was going through random threads today and happened to come across the Sephora Canada Site Product Update Thread and I noticed someone asked whether or not the S ephora Favorites Customized Favorites Skincare Bag would be available in Canada and Candace said they, unfortunately, would not be because these are being tested on the U.S. site and that hopefully in the future other kits like this would be available to Canadians. Here is the link to the response from Candace about this! http://community.sephora.com/t5/Sephora-com/Sephor a-Canada-Site-Product-Update-Thread/td-p/2060604   This got me thinking!  What other types of these kits would everyone like to see?   I just ordered the Sephora Favorites Customized Favorites Skincare Bag and it got me thinking.  I was thinking it would be great if they did a Give Me Lip, and the Lash Stash like this!  How often do we end up with that one or those two samples in these boxes that we will never use!     So what Customized Sephora Favorites Kits would you like to see!   ETA this is the Customized Skincare Kit that I am talking about in case someone hasn't heard of it    http://www.sephora.com/customized-skincare-favorit es-bag-P397349?keyword=SEPHORA%20FAVORITES%20Custo ...  
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BEAUTY MASTER starrysparkle / BEAUTY MASTER BEAUTY MASTER / replied
So do I!  I think these kits could be a really nice way to try things you might not otherwise try, but not force you to buy things you know you don't like! see post
Kat von D Makeup at Sephora in Chestnut st, Philadelphia
Hi ! Since i was not able to buy the products online because im.from Sweden i was wondering if the Sephora in Chestnut St. in Philadelphia has the Kat Von D makeup line? What i need is some studded lipstick , everlasting lipsticks and the contpur light eye palette . Thank you 💜 and i hope thay someoen can help me with the info  
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SPECIAL GUEST Kslaayer / SPECIAL GUEST SPECIAL GUEST / replied
I just checked it and yes !! They have :) thank you so so so much for your help :). I hope that they re stock the lolita and double dare at the store by the time my boyf... see post
Wrong shipping address!!
I accidentally shipped my order to my old address, as it was automatically punched in from my phone. I emailed Sephora customer service and haven't heard anything back (it's been two days.) What do I do?! 
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DaneeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi @salenag26!   Please contact us via phone at 1-877-SEPHORA (1-877-737-4672) once you receive your shipping confirmation email and any of our representatives will ... see post
Sephora Favorites Customized Skincare Bag
Was browsing Sephora's website and came across this!  I like the idea of picking & choosing the skincare samples I want in my bag.  What do you think?   Here are the available options:
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HALL OF FAMER gogreyhound / HALL OF FAMER HALL OF FAMER / replied
I am excited to try it--plus I see it is in the BBB goodie bag ( I think that is it) so that will g ive me enough to use for a while! :) see post
What is your favourite Sephora paper mask?
I've tried almost all of them and if I had to choose, I think I like the pomegranate one best, but the Pearl is a close second.   Interested in hearing your opinion!
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HALL OF FAMER Zpsid91 / HALL OF FAMER HALL OF FAMER / replied
I really liked the green tea version - great at calming down my skin! see post
Urban Decay Matte Lipsticks
Does anyone know if (or when) Sephora is getting the new Urban Decay Matte lipsticks?
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BEAUTY MAVEN Miradan / BEAUTY MAVEN BEAUTY MAVEN / replied
They're in stock online, went up a few days ago. see post
Just a thought/suggestion...
Every time i log in on my phone or on my laptop, the "Just Arrived" section is not updated. It took me a while to find the new MUFE foundation and the new Kat Von D lipsticks. Is there anyway I can suggest that page me updated on a regular basis?     Thank you!!!
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HALL OF FAMER skintester / HALL OF FAMER HALL OF FAMER / replied
Eh, I've given up on that section ever being fully updated. You're better off following the fabulous TSQ's thread on BT. She updates the listings every Tuesday.   Here... see post